Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Experienced Product Designer

Company: Plaid

Location: USA

Posted Oct 26, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that enable developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Product Marketing Manager

Company: Zenput

Location: USA

Posted Oct 26, 2024

Crunchtime is a software company that provides solutions for the food industry. They are looking for a Product Marketing Manager to lead product launches, create sales tools, and collaborate with cross-functional teams.

Manager, Customer Success

Company: ParentSquare

Location: USA

Posted Oct 26, 2024

ParentSquare is a rapidly growing company that is changing the way schools and parents communicate. They are looking for a dynamic Manager Customer Success SMB to join their team and help lead their customer success team.

Associate Formulary Analyst

Company: Abarca

Location: USA

Posted Oct 26, 2024

Abarca is a company that is redefining pharmacy benefits with smarter technology. The job description is for an Associate Formulary Analyst who will be responsible for configuring and implementing formularies across Medicare Commercial and Employer clients.

Technical Account Manager

Company: Contrast Security

Location: USA

Posted Oct 26, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

National Channel Director

Company: Glia

Location: USA

Posted Oct 26, 2024

Glia is a company that offers award-winning technology for customer conversations. They are looking for a National Channel Director to manage strategic partnerships with technology solutions distributors. The role requires experience in channel account management, recruiting and onboarding partners, and driving sales processes. The company offers a collaborative culture, autonomy, and competitive benefits.

Implementation Partnerships Lead

Company: Waterplan

Location: USA

Posted Oct 25, 2024

Waterplan is a pioneering Climate Tech startup seeking an Implementation Partnerships Lead to drive customer growth, partnerships, and water stewardship goals. The role requires strategic vision, execution, and leadership to position Waterplan as a platform for companies to connect with partners and projects.

Senior Manager, Operating Model/Change Management

Company: dentsu

Location: USA

Posted Oct 26, 2024

The job description is for a Senior Manager position at Merkle, a leading data-driven technology-enabled global performance marketing agency. The role involves working with clients to deliver personalized customer experiences, developing strategic recommendations, and leading complex projects. The ideal candidate has a strong passion for problem-solving, a deep understanding of business, and excellent communication skills.

Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 26, 2024

The text describes Beyond Finance's mission to help people escape debt and their job opening for a Retention Specialist. The role involves educating and assisting clients, empathizing with their financial difficulties, and helping them navigate the financial hardship debt program.

Data Analytics and Machine Learning - Software Engineering Team

Company: Aya Healthcare

Location: USA

Posted Oct 26, 2024

Aya Healthcare is seeking an analytical data and business-focused professional to join their software and product team. The role involves analyzing product hypotheses, validating insights through data, and developing features for machine learning models. The company offers a range of benefits, including free medical insurance, generous 401k match, and unlimited time off.

Credit Officer

Company: Formic

Location: USA

Posted Oct 26, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and increasing factory productivity by 10x. The company is backed by several investors and has a strong team culture.

Product Marketing Manager

Company: checktheticker

Location: USA

Posted Oct 26, 2024

The job posting is for a Product Marketing Manager at Checktheticker, where the candidate will play a vital role in driving marketing strategies and initiatives forward. The position requires strong analytical skills, excellent writing and communication skills, and a proven track record of developing successful go-to-market strategies.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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