Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

VP, Business Systems

Company: Workiva

Location: USA

Posted Oct 25, 2024

The job posting is for a Vice President of Business Systems at Workiva, a company that is growing rapidly and seeking a strategic leader to drive business growth and value. The role requires a strong background in technology leadership, with experience in public SaaS companies and a track record of delivering cross-functional tech-forward operational transformations.

Bilingual Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 25, 2024

The company Beyond Finance is looking for a Retention Specialist to join their Customer Success Team. The role involves educating and assisting clients who are facing financial hardship and exploring options to become debt-free. The company offers a supportive work environment, benefits, and opportunities for career development.

Account Director, Central Region

Company: StackAdapt

Location: USA

Posted Oct 25, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an Account Director to lead their sales efforts and grow programmatic revenue. The company offers a competitive salary, benefits, and a supportive culture.

Backend Software Engineer

Company: CardFlight

Location: USA

Posted Oct 25, 2024

CardFlight is looking for a mid-level Backend Software Engineer to join their US location-neutral team. The company is committed to empowering small businesses to accept electronic payments with ease and is passionate about delivering easy-to-use software. The role involves designing and building backend systems for transaction processing and settlement, collaborating with a team of engineers, and staying up-to-date with new technologies and best practices.

Care Operations Manager

Company: Fort Health

Location: USA

Posted Oct 25, 2024

Fort Health is a mental health company that aims to provide better care for more families. They are looking for a Care Operations Manager to lead programs and administrative processes to support care delivery efficiency and process improvement.

Associate Email Designer

Company: Nutrafol

Location: USA

Posted Oct 25, 2024

The job posting is looking for an Associate Email Designer to join the Retention Marketing Team. The role involves designing highly specialized emails that support the brand and marketing objectives. The ideal candidate should have a strong understanding of branding, working knowledge of Figma and Adobe Creative Suite, and experience with email design and coding.

Senior HRBP

Company: Aurora Solar

Location: USA

Posted Oct 25, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for an HR Business Partner to support their client groups and drive employee engagement efforts.

Solutions Consultant

Company: Dotdigital

Location: USA

Posted Oct 25, 2024

Dotdigital is a thriving global community of passionate professionals committed to the collective success of the organization and its clients. The company is seeking a Solutions Consultant to support and guide prospects and customers in the successful implementation and integration of their email and omnichannel marketing solutions.

Commercial Counsel I

Company: Eventbrite, Inc.

Location: USA

Posted Oct 25, 2024

Eventbrite is seeking a Commercial Counsel to manage contracts and deal structures. The role requires a talented and collaborative lawyer with experience in commercial contracts, technology, and sales. The ideal candidate will build strong relationships with stakeholders and become a trusted partner to the business.

Operations Coordinator

Company: Finalsite

Location: USA

Posted Oct 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer various products and services to help schools connect with their community, recruit students and staff, and fundraise.

Smart Contracts Engineer: Team Aera

Company: Gauntlet

Location: USA

Posted Oct 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are a Series B company with 75 employees, operating remotely with a home base in New York City. They are dedicated to enhancing the industry's understanding of decentralized systems and revealing how to safely navigate the bleeding edge of 21st century financial innovation.

Manager, Professional Services

Company: Attentive

Location: USA

Posted Oct 25, 2024

The job posting is for a Manager Professional Services role in Attentive's Customer Success organization. The role involves leading a team of PS Specialists, coaching them towards maximum efficiency and scalability, and focusing on customer outcomes and satisfaction. The ideal candidate has 13 years of leadership experience in Professional Services Consulting or Customer Success, and is analytical and data-driven with a customer-focused mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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