Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Cloud Platform Engineer

Company: Quanata

Location: USA

Posted Oct 22, 2024

Quanata is a company that provides context-based insurance solutions. They are seeking a Platform Engineer to join their team, who will be responsible for designing and developing the platform architecture, collaborating with development teams, and implementing security and compliance measures.

Support Specialist - POS Integration

Company: Restaurant365

Location: USA

Posted Oct 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are focused on empowering team members and constantly improving to be the best. The company is looking for a POS Integration Support Specialist to help customers with POS integrations and provide excellent customer service.

Trail Data Consultant

Company: AllTrails

Location: USA

Posted Oct 22, 2024

AllTrails is seeking a consultant to help expand their product offerings to multiple regions. The company is looking for someone with experience in US outdoor culture and geography, strong writing and communication skills, and a passion for mobile technologies and the outdoors.

CX Service Representative

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves providing customer support through various channels, resolving moderately complex issues, and maintaining a high level of professionalism and empathy. The company offers a dynamic work environment, competitive salary, and a range of benefits.

Partner Manager

Company: PepperJam

Location: USA

Posted Oct 22, 2024

Partnerize is a company that empowers marketers with technology to discover, engage, and convert audiences at scale. They offer a software platform and expert service to help brands generate revenue through their partnerships channels. The company values its employees, clients, and partners, and is committed to diversity and inclusion.

Vice President, Marketing

Company: endpoint Clinical

Location: USA

Posted Oct 22, 2024

Endpoint is a company that provides interactive response technology and solutions for the life sciences industry. They have a vision to help sponsors and pharmaceutical companies achieve clinical trial success. The company is looking for a Vice President of Marketing to build and manage the marketing strategy and organization for their newly formed holding company.

Technology Production Support Associate

Company: Reformation

Location: USA

Posted Oct 22, 2024

Reformation is a revolutionary lifestyle brand that combines stylish designs with sustainable practices. The company is committed to innovation, education, and inclusivity, and is seeking a motivated Production Support Associate to join its growing tech team.

Senior Product Manager - Grafana AI/ML

Company: Grafana Labs

Location: USA

Posted Oct 22, 2024

The job posting is for a Product Manager at Grafana Labs, responsible for developing a vision and strategy for AI products, working with cross-functional teams, and communicating effectively with stakeholders.

Product Writing Lead

Company: Mercury

Location: USA

Posted Oct 22, 2024

The Product Writer role at Mercury is a unique opportunity to grow a team and implement a vision. The role demands exceptional writing and strategic skills, and requires understanding Mercury's brand and voice. The job involves improving product experience, creating tools for designers, and partnering with other teams to shape a holistic Mercurys story and tone of voice.

Solution Sales Executive

Company: Workiva

Location: USA

Posted Oct 22, 2024

The job posting is for a Solution Sales Executive responsible for obtaining new business and customer expansion sales opportunities. The role requires building relationships, identifying customer needs, and showcasing Workiva's value proposition. The job offers a competitive salary range, commission-based sales performance, and comprehensive employee benefits package.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Experienced Product Designer - Consumer

Company: Plaid

Location: USA

Posted Oct 22, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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