Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Quality Manager

Company: Appen

Location: USA

Posted Oct 22, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platform to collect and label various types of data. Appen is trusted by the world's largest technology companies and is committed to creating an inclusive and diverse workplace.

Senior DevOps Engineer - Delivery Loop

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior DevOps Engineer to join their Developer Productivity Pillar. The role involves implementing and maintaining Webflow's build system, overseeing development environments, and mentoring junior team members.

Field Project Manager, EV Charging

Company: The Mobility House

Location: USA

Posted Oct 22, 2024

The Mobility Houses is seeking a self-motivated project manager to join their Project Delivery team to help deploy more vehicle fleet electrification solutions across North America. The company is committed to creating an emissions-free energy and mobility future and has developed an expansive partner ecosystem to integrate electric vehicles into the power grid.

Customer Support Specialist - Payments

Company: AffiniPay

Location: USA

Posted Oct 22, 2024

AffiniPay is looking for a professional and highly motivated problem solver to join their Customer Support Team. The ideal candidate has excellent interpersonal skills, is analytically minded, and is skilled at solving problems and explaining complex issues.

Paid Search Manager

Company: Hostaway

Location: USA

Posted Oct 22, 2024

Hostaway is a SaaS startup seeking a Paid Search Manager to join their team. The role involves managing a multimillion-dollar paid search program, optimizing campaigns, and reporting performance. The company offers competitive compensation, equity, and a dynamic team culture.

Cloud Support Technician

Company: Atmosera

Location: USA

Posted Oct 22, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering professional services, security, and compliance management. They are looking for a Cloud Support Technician to join their managed services team, with responsibilities including monitoring, analyzing, and resolving incidents, installing, configuring, and administering customer resources, and collaborating with Atmosera staff and customers.

Cloud Support Administrator

Company: Atmosera

Location: USA

Posted Oct 22, 2024

Atmosera is seeking a Cloud Administrator to join their Cloud Support Team. The role involves managing the overall health and performance of the platform, fostering a collaborative work environment, and providing exceptional client service.

Senior Software Engineer - Sweeps

Company: Weights & Biases

Location: USA

Posted Oct 22, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to work on their Sweeps product, which allows users to tune hyperparameters. The company has a strong mission to build the best tools for AI developers and has received funding from top-tier investors.

Director of Engineering - Machine Learning Platform

Company: Reddit

Location: USA

Posted Oct 22, 2024

Reddit is seeking an experienced Director of Machine Learning to lead and manage machine learning teams and projects, focusing on enhancing and optimizing recommender systems and distribution channels. The role involves developing a comprehensive platform strategy, overseeing project execution, and collaborating with cross-functional teams.

Growth Marketing Specialist

Company: Ladders

Location: USA

Posted Oct 22, 2024

The company Ladders Inc fosters a dynamic and innovative work environment that values individuality, independence, and community. They prioritize accessibility, collaboration, and personal wellbeing, and are seeking a Growth Marketing Specialist to drive results across multiple marketing channels.

GTM (go-to-market) Lead

Company: Elicit

Location: USA

Posted Oct 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a sales hire to define its enterprise product and process, and is offering a competitive salary and benefits package.

DevOps Engineer

Company: Zingtree

Location: USA

Posted Oct 22, 2024

Zingtree is looking for a MidLevel DevOps Engineer to join their growing team. The role involves designing and implementing CICD pipelines, automating infrastructure provisioning, and troubleshooting issues in production environments.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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