Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Sep 30, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

Technical Support Developer - Databases

Company: Airbyte

Location: USA

Posted Sep 30, 2024

The job posting is for a Layer 3 Support Engineer Databases position, requiring experience in data engineering, software engineering, and working with databases. The role involves providing technical assistance, debugging, and resolving complex technical issues. The job offers a competitive salary and equity package, and is a remote opportunity in the USA.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 30, 2024

Immersive Labs is a cybersecurity company that provides a SaaS platform for continuous assessment and improvement of cyber capabilities. They are looking for a Customer Support Analyst to join their team, with a focus on providing best-in-class customer service and helping organizations optimize their cyber workforce.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Support Shift Lead

Company: Cleo

Location: USA

Posted Sep 30, 2024

Cleo is a cloud integration technology company that provides solutions for business outcomes. The Shift Lead role is responsible for leading a support team and providing world-class product support to customers.

Sr. Cloud Engineer

Company: SmithRx

Location: USA

Posted Sep 30, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. They are looking for an Sr Cloud Engineer to help build and maintain a container-based infrastructure and develop CICD pipelines in AWS.

Commercial Counsel

Company: Modern Health

Location: USA

Posted Sep 30, 2024

The role is for an attorney to work on a wide range of transactional work, including agreements with customers, service partners, and vendors. The position involves leading negotiations, drafting commercial agreements, and providing legal guidance to various teams. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and wellness programs.

Sr DevOps Engineer III

Company: Aya Healthcare

Location: USA

Posted Sep 30, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Sr DevOps Engineer to join their team, with a focus on designing and building scalable and secure infrastructure patterns and platform integrations.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 30, 2024

American Specialty Health Incorporated is seeking a dynamic and engaging Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, making outbound telephone calls, and conducting data research.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Data Scientist

Company: Gauntlet

Location: USA

Posted Sep 30, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking to hire experienced Data Scientists to help new and established protocols better understand the systems they've built.

Financial Analyst - Strategic Finance

Company: hims & hers

Location: USA

Posted Sep 30, 2024

The job posting is looking for a Financial Analyst to join the strategic finance organization. The role involves building and maintaining financial models, revenue forecasts, and customer lifetime value calculations. The ideal candidate has a BS in Finance or Accounting, 2+ years of experience in analytical financial roles, and strong analytical and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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