Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Manager - Observability Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is for a Manager of Observability Architects at Grafana Labs, responsible for building and managing a team of high-performing Observability Architects. The team will work closely with customers, sales, and product management to ensure successful adoption and expansion of Grafana's technology.

Senior Paid Social Media Buyer

Company: QuinStreet

Location: USA

Posted Sep 30, 2024

Quinstreet is seeking a Senior Paid Social Media Buyer to join their Media Buying Team. The ideal candidate will have experience in performance marketing and be responsible for creating and managing high-budget paid social campaigns.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Sep 30, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Technical Account Manager

Company: Contrast Security

Location: USA

Posted Sep 30, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Category Manager - UGC Analyst

Company: Bazaarvoice

Location: USA

Posted Sep 30, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. They provide solutions for brands to collect and analyze consumer feedback, and use this data to improve their products and services.

Senior Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The Solutions Engineering team enables Grafana Labs' growth by educating customers and sharing technical expertise. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

Staff Backend Engineer

Company: Webflow

Location: USA

Posted Sep 30, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a highly skilled Staff Backend Engineer to join their SP Service Provider Success team.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Senior Staff Designer, Mobile Core

Company: Gusto

Location: USA

Posted Sep 30, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and is looking for a Senior Staff Product Designer to lead the strategy and execution of their mobile vision.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires customer service experience, strong computer knowledge, and excellent communication skills. The company offers a competitive salary, health benefits, and accelerated career opportunities.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Senior Solutions Engineer

Company: Coder

Location: USA

Posted Sep 30, 2024

Coder is looking for a Senior Solutions Engineer to partner with enterprise account managers, customer success, and product teams to build an ecosystem of technology partners. The role involves winning the hearts and minds of technical champions, crafting MVPs of integrated solutions, and delivering compelling demonstrations of Coder's capabilities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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