Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Fullstack Python Developer - Billing/Payment Systems

Company: The Motley Fool

Location: USA

Posted Sep 22, 2024

The Motley Fool is looking for a senior-level independent contract role for a Contract HandsOn Software Engineer with experience in payment processing and billing systems. The role requires 5+ years of relevant experience and 40 hours of work per week for roughly one year. The company is committed to diversity, inclusion, and equity and is looking for someone who thrives in a fast-paced environment and is adept with AWS and development in the cloud.

Director - Security Operations

Company: 1Password

Location: USA

Posted Sep 22, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security leader to grow and mature their Security Operations function.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Principal Product Marketing Manager to lead product-led growth strategies and develop content that supports high-velocity sales. The role requires 4+ years of product marketing experience, strong technical understanding of distributed architectures, and the ability to create content that drives engagement and conversion.

Director - Events & Experiences

Company: Black & White Zebra

Location: USA

Posted Sep 22, 2024

The job posting is for a Director of Events and Experiences at Black and White Zebra, a rapidly growing media tech company. The ideal candidate has experience in event management, leadership, and team building, and is responsible for conceptualizing, planning, and executing events for senior executives in the tech and media industries.

Sales Operations Manager

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

The job description is for a Sales Operations Manager who will work cross-functionally to define and drive strategic projects that support revenue growth. The ideal candidate has expertise in Salesforce, excellent communication skills, and a natural curiosity to learn and challenge the status quo.

Paid Media Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Paid Media Manager to join their inhouse paid media team. The ideal candidate has a hands-on attitude and analytical mindset with direct experience in executing paid advertising campaigns.

Regulatory Compliance Coordinator

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 22, 2024

American Specialty Health Incorporated is seeking an experienced Regulatory Compliance Coordinator to support national regulatory compliance efforts. The role involves conducting research, analysis, and review, preparing filings and reports, and maintaining departmental logs and files.

VP - Product

Company: Splice

Location: USA

Posted Sep 22, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader in high-growth and fast-paced environments, experience in building and maturing product teams, and ability to drive cultural transformation.

Senior/Staff Product Designer

Company: Wealthfront

Location: USA

Posted Sep 22, 2024

Wealthfront is looking for a senior staff product designer to join the Wealthfront Design team. The role involves working on the end-to-end experience of a new business line, collaborating with cross-functional leaders, and crafting delightful experiences that meet customer and business goals.

Senior Product Analyst

Company: HubSpot

Location: USA

Posted Sep 22, 2024

The job description is for a Senior Product Analyst at HubSpot, responsible for analyzing data to inform product decisions and improve customer experience. The role requires strong analytical skills, data literacy, and communication skills. The job offers a competitive salary range of $118,500-$189,600 annually, as well as benefits and perks.

Billing Specialist

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

AffiniPay is looking for a Billing Specialist to ensure billing accuracy and completeness. The ideal candidate will have a solid billing background and experience working in a high-growth environment. The role involves preparing and processing invoices, updating customer accounts, and leading efforts to automate processes.

Vice President of Product Marketing

Company: ActiveCampaign

Location: USA

Posted Sep 22, 2024

The job description is for a Vice President of Product Marketing at ActiveCampaign. The role involves developing and driving the company's product messaging strategy, working with various teams to drive innovation and performance, and serving as a key public storyteller.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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