Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive; Public Sector

Company: Offensive Security

Location: USA

Posted Sep 21, 2024

OffSec is a leading provider of continuous professional and workforce development training and education for cybersecurity practitioners. The company is looking for an Account Executive to develop and execute a territory plan to drive sales of their market-leading continuous cybersecurity training platform within the US Federal Department of Defense and Intelligence Agencies.

Info Security Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 21, 2024

American Specialty Health Incorporated is seeking an Information Security Engineer II to join their Information Security Operations ISO team. The position will improve the security functionality and effectiveness of their Information Technology investments. The job requires a strong experience in IT with a focus on information security, and the ability to interact in a positive and respectful manner.

Principal Product Manager - Expansion

Company: Apollo.io

Location: USA

Posted Sep 21, 2024

Apolloio is seeking a Principal Product Manager to drive user expansion through strategies and initiatives, collaborating with cross-functional teams to maximize customer lifetime value.

Director - Talent Acquisition

Company: Sutherland

Location: USA

Posted Sep 21, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. The company is committed to making experiences delightful, instantaneous, relevant, and predictive. They believe in trust and value and have a strong focus on talent acquisition technology.

Senior Product Manager - Consumer

Company: TeamSnap

Location: USA

Posted Sep 21, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a highly skilled and motivated Senior Product Manager to lead and drive the execution of their B2C product vision.

Senior Platform Engineer

Company: FiscalNote

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Platform Engineer position at FiscalNote, a company that provides policy and global intelligence. The role involves working with the Core Platform team to pioneer industry-leading technologies and toolsets, and to automate and scale production environments across multiple cloud providers. The ideal candidate is a senior engineer with experience in AWS, Kubernetes, and infrastructure-as-code, and is enthusiastic, self-reliant, and resourceful.

Senior Product Designer - Growth

Company: Apollo.io

Location: USA

Posted Sep 21, 2024

The job posting is looking for a Senior Product Designer to help craft the future of Apollo Product Design. The role involves working with the Product Manager and Engineers to design and iterate on user experiences, and requires a strong understanding of design principles, user research, and collaboration.

Sr. Product Manager

Company: Nextech

Location: USA

Posted Sep 21, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Senior Product Manager to shape the strategic direction of their data-driven products and services. The ideal candidate is passionate about leveraging data to solve complex business challenges and has deep technical expertise.

Senior Finance Analyst - GTM

Company: Twilio

Location: USA

Posted Sep 21, 2024

Twilio is hiring a Senior Finance Analyst to join their team. The role will involve managing financial reports, forecasting, and budgeting. The company values diversity, equity, and inclusion and offers a range of benefits to its employees.

Sr. Front-End Software Engineer

Company: AKASA

Location: USA

Posted Sep 21, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong founding team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Cloud Administrator III

Company: Rackspace

Location: USA

Posted Sep 21, 2024

The job posting is for a technical support role at Rackspace, responsible for providing administration for cloud computing platforms, networks, and systems. The role requires 3 years of related experience, proficiency in cloud computing platforms, and certifications in AWS, Azure, GCP, or Openstack.

Client Security Partner

Company: Contrast Security

Location: USA

Posted Sep 21, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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