Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Email Operations Specialist

Company: Mercury

Location: USA

Posted Sep 21, 2024

Mercury is looking for an Email Operations Specialist to carry on Gary Thuerk's legacy in email marketing. The role involves designing and implementing email templates, leading QA, and collaborating with the Lifecycle Marketing team.

Sr. Product Designer II - Strategic Integrations

Company: HubSpot

Location: USA

Posted Sep 21, 2024

The job posting is describing a Senior Product Designer II role at HubSpot, where the candidate will have a seat at the table, co-own a part of the product, and have autonomy to drive its strategy and vision. The company values strong opinions, clear expectations, and career paths. The role involves designing a connected journey, communicating ideas visually, and contributing to a shared strategy and roadmap.

Principal Data Scientist

Company: Grafana Labs

Location: USA

Posted Sep 21, 2024

The job posting is for a Principal Data Scientist position at Grafana Labs, requiring experience in deploying ML models, coordinating with teams, and establishing standards for data science. The role involves working on projects such as refining time series forecasts, partnering with Data Engineering, and collaborating with other teams.

Senior Red Team Consultant

Company: Bishop Fox

Location: USA

Posted Sep 21, 2024

Bishop Fox is a leading authority in offensive security, providing solutions for continuous penetration testing, red teaming, and attack surface management. They are seeking remote US-based hacking professionals to join their team and help build a more secure world.

Head of Customer Success (Scaled Services)

Company: Enode

Location: USA

Posted Sep 21, 2024

Enode is a startup that aims to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Customer Support Representative

Company: COMPLY

Location: USA

Posted Sep 21, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Customer Support Representative to join their dynamic team and provide exceptional customer support.

Consulting Account Executive - Strategic HCLS

Company: Hakkoda

Location: USA

Posted Sep 21, 2024

Hakkoda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud and AWS platform capabilities. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

Senior Technical Product Manager - Ecosystem Integrations

Company: Contrast Security

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Technical Product Manager to lead ecosystem integrations strategy, develop product roadmap, and collaborate with cross-functional teams. The role requires technical expertise, strategic thinking, and strong communication skills.

Support Specialist - Operations

Company: Restaurant365

Location: USA

Posted Sep 21, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and constantly improving to be the best in class. The Support Specialists Operations team is responsible for helping customers with software operations, catering, and manager log functions.

Program Manager Privia Care Partners

Company: Privia Health

Location: USA

Posted Sep 21, 2024

The job description is for a Program Manager at Privia Care Partners, responsible for leading cross-functional initiatives to enable practices to transition to value-based care. The role requires expertise in data analysis, programming languages, and healthcare data formats. The salary range is $92,000 to $115,000 per year, with an annual bonus targeted at 15%.

Product Designer

Company: ev.energy

Location: USA

Posted Sep 21, 2024

Evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They are working with over 30 utilities to optimize EV charging and reduce demand on the grid. The company is looking for a designer to lead the design process for their smart charging solutions.

Senior Technical Designer

Company: Trafilea

Location: USA

Posted Sep 21, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. The company is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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