Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Staff Software Engineer

Company: Earnest

Location: USA

Posted Nov 26, 2025

The job posting is for a Staff Software Engineer position at Earnest LLC in Oakland, CA. The role involves driving technical strategy, leading development of scalable lending products, and collaborating with cross-functional teams. The position is fully remote with a salary of $207,585 per year.

Website Experience Manager

Company: Fortive

Location: USA

Posted Nov 27, 2025

The text discusses optimizing a website's web presence, content, and SEO strategy to improve customer engagement, conversion funnels, and organic search performance. It emphasizes staying up-to-date with emerging technologies like AI and LLMs, conducting performance experiments, and collaborating with cross-functional teams.

Solutions Architect

Company: Unqork

Location: USA

Posted Nov 27, 2025

Unqork is a platform that empowers enterprises to build, test, and run AI-powered applications. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work environment with various benefits.

Senior Data Science Manager

Company: Alma

Location: USA

Posted Nov 27, 2025

The Data Science team at Alma is seeking a Senior Data Science Manager to lead strategic initiatives in the Care Finding domain. The role involves leveraging analytics, machine learning, and GenAI to enhance customer acquisition, optimize marketing efficiency, and improve client conversion. The ideal candidate will have a strong background in data science, experience in leadership roles, and expertise in SQL and Python or R. The position offers a competitive salary, comprehensive benefits, and a remote-first work environment.

Senior Data Scientist (Power Systems)

Company: Phaidra

Location: USA

Posted Nov 26, 2025

The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.

Strategic Sales Manager – Repowering and Service

Company: SMA America

Location: USA

Posted Nov 27, 2025

The Strategic Sales Manager Repowering and Service East Coast position is responsible for driving service sales growth with key accounts across the East Coast region. The role involves supporting and developing key accounts, managing customer requirements, preparing business plans, conducting market analysis, identifying new customers, and collaborating with the Business Unit and Service Organization to improve the service product portfolio. The position requires a Bachelor's degree in electrical engineering or equivalent, several years of experience in managing complex service agreements, and strong business acumen. Preferred qualifications include strong analytical skills, an entrepreneurial spirit, proven success in winning new customers, and proficiency in English, German, and Spanish languages.

Investigative Analyst

Company: First Advantage

Location: USA

Posted Nov 27, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company empowers its team members to be their authentic selves and treats all with respect, integrity, and fairness.

Medical Information Specialist (PharmD/RPh preferred)

Company: EVERSANA

Location: USA

Posted Nov 27, 2025

EVERSANA is a global healthcare company committed to improving patient lives through innovative therapies and inclusive culture. The job description highlights Medical Information roles requiring clinical expertise, customer-centric approaches, and compliance with regulatory standards. The company emphasizes diversity, professional growth, and ethical practices while offering competitive benefits and a supportive work environment.

Account Director

Company: Dscout

Location: USA

Posted Nov 27, 2025

Dscout is a flexible experience research platform that helps product teams connect with users. They are expanding their team and seeking an Account Director to build partnerships, expand relationships, and drive renewals. Dscout offers a competitive compensation package, benefits, and a remote work stipend.

Sr Reconciliation Representative

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 26, 2025

American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.

Solution Consultant CRM (Salesforce)

Company: Digital Alchemy Limited

Location: USA

Posted Nov 27, 2025

Digital Alchemy is a global Marketing Automation Services Provider offering CRM solutions and technical support. The role of a Solution Consultant CRM involves designing, implementing, and maintaining CRM systems to support business strategies. Key responsibilities include development, integration, data management, and technical leadership. Required skills include CRM platform expertise, programming languages, and project management abilities.

Director - Inside Sales

Company: Figma

Location: USA

Posted Nov 27, 2025

The Director of Inside Sales at Figma will lead a global renewals strategy, build world-class programs, and drive operational excellence. The role requires 10+ years of SaaS experience, leadership skills, and a passion for building systems and developing future sales leaders.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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