Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Product Lead - Connected Accounts
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb's Trust and Safety team, composed of various professionals, aims to build trust and safety in the platform by creating community standards, policies, and using machine learning models to detect risks. The role of a Platform Product Manager on the Connected Accounts team involves conceptualizing, building, and evangelizing Graph ML models to improve safety across different domains. The ideal candidate should have 12+ years of product management experience, 4+ years in AI/ML product management, and a deep understanding of Graph ML modeling.
Tech Enablement Lead - Community Support
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb is seeking a Platform Lead for Global Channels & Routing to scale their Community Support operations team. The role involves developing vision and strategy, mentoring a team of Platform Managers, driving product execution, collaborating with cross-functional partners, and staying updated on cutting-edge technologies. The ideal candidate should have 12+ years of product or platform management experience, 5+ years in a management role, and a proven track record of translating customer needs into product features. Strong communication skills, a user-centric mindset, and experience with data science concepts are also required.
Manager - Data Engineer
Company: Nutrafol
Location: USA
Posted Jan 30, 2025
The role involves making data-driven decisions, developing new datasets, and enhancing existing databases. The ideal candidate should be detail-oriented, able to connect data across multiple business views, and enjoy using data for visualizations and personalized marketing campaigns. They will be a key member of the data engineering team, gathering data to understand customers, supply chain, and strategic partners. The role requires a high-growth mentality, strategic direction on data flow design, and working with cross-functional partners. Responsibilities include transforming business requirements into technical solutions, assisting with data schema development, and maintaining data quality. Requirements include 35 years of experience in data and analytics, familiarity with data ETL processes, strong SQL skills, expertise in Snowflake or similar data warehouse technology, experience with DBT, and proficiency in data visualization tools like Tableau. The candidate should have strong analytical skills, troubleshooting abilities, interpersonal skills, and experience in data documentation.
Director - Solutions Consulting
Company: Figma
Location: USA
Posted Jan 30, 2025
Figma is seeking a Director of Solutions Consulting to lead a global team of 22 consultants and 4 managers. The role involves building and inspiring the team, partnering with sales leadership, analyzing performance, developing core processes, acting as a technical executive, recruiting and mentoring, collaborating with product and engineering, and participating in industry events. The ideal candidate has 10+ years of experience in solutions consulting, sales engineering, or a related field, with 5+ years of direct people management experience. They should have experience with large enterprise companies, a proven track record of leading high-performing teams, and a strong understanding of the technical and competitive landscape.
Head of Supply
Company: Maven
Location: USA
Posted Jan 30, 2025
Maven is seeking a hands-on leader to expand its instructor base from 500 to thousands. The Head of Supply will recruit, manage, and support high-powered executives who generate over $30M in course sales. Key responsibilities include developing a strategy for instructor growth, direct engagement with instructors, managing sales operations, fostering a community among instructors, and overseeing customer and instructor support. The role requires strategic and operational insight, a high standard of excellence, and a hands-on approach. The compensation is $250K with equity, and the role reports directly to the CEO. Maven is a founder-led company that has raised $25 million from top investors and is growing rapidly.
Software Development Manager – Regulatory
Company: Nextech
Location: USA
Posted Jan 30, 2025
Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking a Software Development Manager for Regulatory who will lead and manage software development efforts focused on compliance regulatory requirements and interoperability. The role involves leading a team of high-performing software developers, ensuring the delivery of robust, scalable solutions aligned with healthcare regulations and organizational objectives. The ideal candidate should have strong proficiency in C, C++, and MS SQL, with a minimum of 10+ years of industry experience, including developing robust scalable microservices backends. They should also have proven experience delivering a product to market using Agile methodologies and as a lead coach or supervisor providing feedback and guidance to a team of engineers. Familiarity with healthcare regulatory frameworks such as HIPAA, FHIR, CCDA, eCQMs, and standards like SDOH and USCDI is required. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays + 1 floating holiday, volunteer time off, insurance, health savings account with employer match, flexible spending account, 100 company-paid parental leave, 100 company-paid life insurance and short-long term disability insurance, iCREATE employee recognition program, wellness program, employee assistance program with free counseling sessions, corporate discounts on retail travel and entertainment, and pet insurance options.
Salesforce Administrator
Company: COMPLY
Location: USA
Posted Jan 30, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform. The role involves Salesforce Administration, customization and development, stakeholder support, data management, and continuous improvement. The company offers a comprehensive benefits package, 100% remote flexibility, and a high-growth startup environment.
2025 Summer Intern - Customer Success
Company: Workiva
Location: USA
Posted Jan 30, 2025
The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.
Senior Associate - Growth Marketing
Company: Ollie
Location: USA
Posted Jan 30, 2025
Ollie is a company dedicated to improving the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Senior Associate Growth to join their dynamic marketing team, responsible for managing digital advertising campaigns, optimizing performance, coordinating promotional calendars, handling asset coordination, and providing data analysis and reporting. The role is based remotely within the Northeast US and offers a competitive salary, company stake, sponsored 401k, comprehensive health coverage, unlimited vacation, paid parental leave, and a free Ollie subscription. Ollie values keeping dogs at the heart of their business, being courageous and kind, setting new standards, and making Ollie the best chapter.
Product Marketing Manager
Company: MyFitnessPal
Location: USA
Posted Jan 30, 2025
MyFitnessPal is seeking a Product Marketing professional with 24 years of experience in B2C consumer tech, preferably with an app. The ideal candidate should have strong communication skills, experience in an iterative testing-oriented culture, and the ability to analyze data and turn insights into strategic marketing actions. The role involves developing and executing go-to-market plans, partnering with UX research, supporting market research, contributing to strategic campaigns, and working with product teams to inform the roadmap. The company offers a competitive salary range from $78,000 to $117,000, along with comprehensive employee benefits.
Senior Clinical Excellence Specialist
Company: Grow Therapy
Location: USA
Posted Jan 30, 2025
The Sr Clinical Excellence Specialist PMHNP is a crucial role in supporting providers at Grow Therapy. This position involves outreach to licensed therapists, prescribers, and other mental health professionals to enhance their skills and knowledge. The role includes conducting one-on-one sessions, collaborating with the Quality team, reviewing charts, engaging in peer-to-peer consultations, and fostering a culture of open communication. The ideal candidate holds a Masters or Doctoral degree in Nursing with a Psychiatric Mental Health specialization, has at least 5 years of clinical practice experience, and possesses strong clinical expertise, communication, and leadership skills.
2025 Summer Intern - Business Analytics
Company: Workiva
Location: USA
Posted Jan 30, 2025
The text describes a job posting for a Business Analytics Intern at Workiva. The position is expected to start in the summer of 2025, with a potential start date of May 19, 2025. The intern will work 40 hours per week, supporting customer success and improvements by reviewing and answering questions about various data. The role involves working with existing metrics, reports, and BI processes, as well as building visualization and research tooling and reporting. The ideal candidate should be pursuing a degree in statistics, math, computer science, physics, electrical engineering, or equivalent, with SQL database skills, attention to detail, and preferably R or Python programming language skills. Familiarity with cloud solutions like AWS and GCP is also preferred. Workiva offers a salary range of $40,000 - $40,000, 401k participation and match, paid sick leave, and a unique opportunity for further learning through additional internship seasons.