Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Senior Partner Manager
Company: Signifyd
Location: USA
Posted Jan 28, 2025
Signifyd is looking for a Senior Channel Manager to establish strategic partnerships with ecommerce platforms, ISVs, and global financial institutions. The ideal candidate should have a strong business and sales background, with experience in the ecommerce platforms space. Key responsibilities include developing stakeholder mapping strategies, defining joint execution plans, and demonstrating technical selling skills. Required qualifications include at least 35 years of channel management experience, a proven track record of driving revenue opportunities through partners, and strong communication skills.
Senior Growth Product Manager
Company: ActiveCampaign
Location: USA
Posted Jan 28, 2025
ActiveCampaign is seeking a Senior Product Manager to lead their Growth team. The ideal candidate will have a deep understanding of the tech landscape, experience in designing and measuring growth experiments, and strong business acumen. They will engage with customers, develop experiments, and present findings to stakeholders. The role involves working with key stakeholders, defining hypotheses, running experiments, and influencing success to scale. ActiveCampaign offers competitive compensation, comprehensive benefits, and a diverse, inclusive culture.
Automations & AI Specialist
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking an Automations & AI Specialist to lead AI initiatives, optimize customer support, and drive automation opportunities. The role involves implementing AI solutions, analyzing data, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience in AI or automation solutions for product support, strong technical understanding, and excellent communication skills.
Senior Sales Engineer
Company: Red Canary
Location: USA
Posted Jan 28, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set new standards in the industry. The company values doing what's right for customers, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, identify opportunities for improvement, and implement solutions. The role involves presales interactions, creating custom presentations, and facilitating interactive proof-of-concepts. The ideal candidate should have 6+ years of customer-facing sales engineering experience, technical knowledge of networking and endpoint security, and familiarity with cloud infrastructure concepts. Red Canary offers a rich benefits program and is committed to maintaining a culture of authenticity and transparency.
Client Support Specialist
Company: Grow Therapy
Location: USA
Posted Jan 28, 2025
The Client Support Specialist role at Grow Therapy involves troubleshooting and resolving technical issues for clients and therapists, assisting and educating them on the platform, and advocating for their needs. The ideal candidate is self-motivated, curious about health tech, empathetic, and comfortable working independently and remotely. Bonus points for relevant experience or knowledge in the US healthcare industry. The salary range is $46,750 - $51,945 USD.
Senior Growth Programs Manager
Company: Weedmaps
Location: USA
Posted Jan 28, 2025
The Senior Growth Programs Manager will be instrumental in driving the growth and success of the Weedmaps marketplace. This role involves developing and executing growth programs, formulating and validating growth hypotheses, and collaborating with cross-functional teams to improve B2B customer conversion rates and marketplace efficiency. Key responsibilities include conversion rate optimization, user experience optimization, cross-functional collaboration, data analysis and performance tracking, experimentation and iteration, and staying informed on marketplace trends. The ideal candidate will have 8-10 years of experience in growth digital marketing, product marketing, or related roles, preferably within B2B SaaS or online marketplaces. They should have a proven track record of driving quantified improvements to key customer journey conversion funnel and marketplace performance metrics, and strong analytical skills with proficiency in using app analytics tools. The base pay range for this position is $132,000 - $154,000 per year, with comprehensive benefits including physical and mental health benefits, employee training, life and AD&D insurance, a 401k retirement plan, generous PTO, and supplemental voluntary benefits.
Senior Content Designer - New Business Line
Company: Wealthfront
Location: USA
Posted Jan 28, 2025
Wealthfront is seeking a senior content designer for a new business line, reporting directly to the VP of Design. The ideal candidate will have strong communication skills, strategic thinking, and a high bar for craft and executional excellence. They should be passionate about humanizing product experiences, untangling jargon, and writing clear, concise content. Experience in building consumer financial technology products is highly desirable. The role involves driving content-led initiatives, understanding client behavior, and crafting content that speaks to clients emotionally and rationally. Wealthfront values simplicity in financial products, empowering clients to build long-term wealth on their own terms. The company is remote-friendly and offers competitive compensation and benefits.
Senior Product Manager - Framework Security
Company: Workiva
Location: USA
Posted Jan 28, 2025
Workiva is seeking a Senior Product Manager for Framework Security to lead the product vision and strategy. The role involves monetizing platform security features, collaborating with cross-functional teams, and engaging with senior leaders. The ideal candidate should have expertise in large-scale distributed systems and deep knowledge of security features. They will develop product requirements, provide data-driven insights, and own the product roadmap. Minimum qualifications include at least 6 years of product management experience, a degree in Computer Science, and proven experience in SaaS-based security solutions. Preferred qualifications include experience bringing products to market, strong customer engagement skills, and a self-starter mindset. The role offers a competitive salary range, a discretionary bonus, restricted stock units, and comprehensive benefits.
Paid Search Manager
Company: Weedmaps
Location: USA
Posted Jan 28, 2025
The Paid Media Manager position at Weedmaps involves leading paid search strategy and execution to scale growth, managing and optimizing campaigns across various platforms, collaborating with cross-functional teams, and developing growth projections. The ideal candidate should have extensive experience in paid search and performance marketing, a proven track record of driving growth initiatives, and strong leadership and interpersonal skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development.
Software Development Engineer II (Big Data) - HD Maps
Company: Mapbox
Location: USA
Posted Jan 28, 2025
Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The HD Maps team focuses on geospatial big data analytics and insights, deploying GIS algorithmic stages into scalable cloud applications. The role involves leading product roadmap development, coding algorithmic stages, collaborating with R&D teams, engaging with customers, and aligning product development with strategic objectives. Key qualifications include a degree in Computer Science, Data Science, GIS, or related field, proficiency in Python, experience with AWS and Spark, and strong problem-solving skills.
Account Executive - Federal
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking an Account Executive Federal to drive sales and maximize revenue with key decision-makers in Federal Civilian and DoD agencies. The role involves creating and managing a pipeline of Enterprise accounts, applying effective sales techniques, aligning with executives on business challenges, and managing a book of business. The ideal candidate will have experience closing sales over multiple years for a software or SaaS business, consistently meeting pipeline generation targets, and managing complex sales cycles. Experience selling solutions to technical audiences and demonstrating ability to succeed in a changing environment are added pluses. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.
Senior Product Designer - New Business Line
Company: Wealthfront
Location: USA
Posted Jan 28, 2025
Wealthfront is seeking a senior product designer for a new business line. The role involves working closely with a team of senior designers and cross-functional partners to define the direction for the work. The ideal candidate should have strong communication skills, critical thinking, and a high bar for craft and executional excellence. Passion or past experience in building consumer financial technology products is highly desirable. The role offers a competitive salary, equity, and a discretionary bonus, along with comprehensive benefits. Wealthfront aims to create a financial system that favors people over institutions, offering automated, easy-to-use financial products to help young professionals build long-term wealth.