Customer Satisfaction Jobs in Washington DC

Positions 40,701 Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, relevant work experience, and valid intern/technician licensure. The intern will be part of a team focused on delivering exceptional care and improving healthcare. CVS Health values continuous learning and growth, and the role offers opportunities to contribute innovative ideas.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting in food preparation, maintaining records, and ensuring high standards of quality, sanitation, and safety. The hourly rate is $22.30, with comprehensive benefits including medical, dental, vision, and work-life resources. Responsibilities encompass meal preparation, report generation, food storage, and adherence to food safety regulations. The role requires physical demands and may involve wearing uniforms and PPE. Aramark values equal employment opportunity and employee development.

Branch Operations Lead - East PA Market Hire - Montgomery County

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Branch Operations Lead Trainee to ensure accurate and efficient customer financial transactions, while fostering a welcoming and friendly environment. The role involves working closely with the Branch Manager and team to provide exceptional customer service, manage branch operations, and promote self-service options. The ideal candidate is detail-oriented, organized, and has a strong desire to connect customers with technology and build relationships.

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to prepare a variety of food using fresh ingredients and advanced equipment. The role involves cooking according to guidelines, maintaining food safety, and providing excellent customer service. The hourly rate is $18.50, and benefits include medical, dental, vision, and work-life resources. No experience is required, but knowledge of food preparation and safety regulations is essential. The position may require physical demands and adherence to safety policies.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Retail Experience Coordinator

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Jan 21, 2025

TJ Maxx Store 1351 in Washington, DC is seeking a flexible, organized, and communicative individual for a role that supports store management. The position involves administrative tasks, customer service, hiring and onboarding, cash office functions, and maintaining store standards. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $18.50 to $19.00 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Systems Architect

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Systems Architect for a proposal effort. The role involves providing technical direction and leadership in design, architecture, and engineering, with a focus on cybersecurity. The ideal candidate will have a Bachelor's degree in a related field, 12 years of IT/cybersecurity experience, and 5 years of experience in IT Cloud based security infrastructure protection. The position is considered Key Personnel on a contract win and requires a DoD Directive 8570, IAT III or IAM III certification, an active TS with SCI eligibility, and U.S. citizenship. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Principal Software Engineer, AI Platform (Data)

Company: General Motors

Location: Washington, DC

Posted Jan 22, 2025

General Motors is seeking a technical expert to join their team and lead efforts in designing and implementing robust data ingestion, access, management, and processing systems. The role involves architecting a modern system for ingesting and indexing vehicle data, developing an access abstraction layer, and ensuring scalability, reliability, and performance of the system. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or related field, with 8+ years of experience in designing and building scalable data platforms and data pipelines. Proficiency in programming languages such as Python, Java, or C++, ML frameworks like TensorFlow or PyTorch, and big data technologies like Spark, Kafka, and cloud platforms (AWS, Azure, GCP) is required. The role is categorized as hybrid, requiring the successful candidate to report to Mountain View three times per week, at minimum. The compensation range is $225,000 to $334,800.

Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Jan 21, 2025

Bozzuto is a company that values community, care, and excellence. They are seeking a Maintenance Technician who can provide exceptional service, resolve maintenance issues, and maintain a welcoming environment. The role involves HVAC, electrical, plumbing, and appliance repair, as well as turn-over repairs, general upkeep, and snow removal. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They emphasize a supportive work environment that fosters professional growth and diversity.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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