Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and learning about the business. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, with a comprehensive benefits package offered.

Cook

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Global Head of Digital & Scale Customer Success

Company: Qualtrics

Location: Washington DC

Posted Dec 24, 2024

The text describes a role at Qualtrics, a company that creates software for businesses to deliver exceptional frontline experiences, build high-performing teams, and design products people love. The role is for a Customer Success team leader who will focus on digital engagement, driving renewals and expansions, and improving customer experience. The ideal candidate has 10+ years of experience in SaaS strategy, operations, and product management, as well as experience with DigitalAdoptionMarketing and Digital Customer Success. The role requires strong leadership, communication, and strategic thinking skills.

Dermatologist

Company: Westside Dermatology

Location: Seattle, Washington

Posted Dec 24, 2024

Westside Dermatology in Seattle, WA is seeking a Dermatologist to join their long-established practice with a large and loyal patient base. The opportunity highlights competitive compensation, relocation bonuses, and strong patient volumes. Living in Seattle offers a unique blend of urban sophistication and natural beauty, with ample job opportunities and a thriving cultural scene.

Software Engineer (Senior)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 24, 2024

BAE Systems is seeking experienced Software Developers to join their technology-based program supporting a key government customer. The role requires a Bachelor's or Master's degree in computer science and at least 6 years of relevant experience. The candidate should have experience in security review of applications and infrastructure, agile activities, and cloud-based services. The company offers a full-time salary range of $126,610 to $215,270 and various employee benefits.

Senior Zscaler Engineer

Company: UltraViolet Cyber

Location: Washington DC

Posted Dec 24, 2024

UltraViolet Cyber is seeking a highly experienced Senior Zscaler Engineer to support a federal customer with Zscaler deployment. The role involves engineering design, test implementation, and operations of secure network connectivity using Zscaler suite of products. It requires strong understanding of security threats, Zscaler products, and IT products and protocols. US Citizenship is required.

Coordinator, Project Field Support, Level 1

Company: Vestas

Location: Washington, DC

Posted Dec 24, 2024

The Field Support Coordinator 1 (FSC Tier 1) plays a crucial role in the construction phase of wind power plants, ensuring safety, compliance, and efficient project management. Responsibilities include facilitating site setup, managing inventory, and providing administrative support. The role requires strong communication skills, proficiency in SAP, and the ability to work both independently and collaboratively. Vestas, a global leader in wind energy, offers attractive compensation, benefits, and a strong team atmosphere.

Camp Experience Coordinator, D.C. United Summer Camps: 2024-3420

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

D.C. United Summer Camps is seeking a Camp Experience Coordinator to oversee the safety and well-being of campers aged 5-13. The role involves managing on-site communications, ensuring adherence to safety protocols, and collaborating with the leadership team. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers a competitive hourly wage, complimentary D.C. United game tickets, and the opportunity to work outdoors all summer.

Barista for Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $22.80-$23.80, with comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines. Aramark is committed to equal employment opportunities and fostering professional growth.

Multifamily Affordable Underwriting and Credit Lead (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae is seeking a Multifamily Affordable Underwriting and Credit Lead. The role involves contributing to credit review and underwriting of MAH loans, managing communications with clients, and determining lending decisions. The ideal candidate will have 4+ years of relevant experience, a Bachelor's degree, and working knowledge of affordable housing programs. They should possess skills in risk assessment, underwriting, and structuring loans for multifamily housing transactions. Fannie Mae offers a flexible work environment and comprehensive benefits package.

Accounting Payroll Advisor- Workday Required (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae is a flexible hybrid company that offers compelling opportunities to impact the future of the housing industry. The Finance Shared Services - Accounting - Payroll Advisor role will offer flexibility and work alongside people who care. The role involves advising on payroll processing, resolving discrepancies, and ensuring compliance with federal and state regulations.

Documentation Specialist

Company: Bass Pro Shops

Location: Washington DC

Posted Dec 24, 2024

The Documentation Support Specialist position at White River Financial Services involves administrative support to loan processors, maintaining files, ensuring compliance, and providing customer support via various channels. The role requires clerical skills, organization, attention to detail, and the ability to manage multiple tasks. The position is full-time with benefits, and Bass Pro Shops is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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