Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
IT PROGRAM MANAGER (PLCYPLN/APPSW)
Company: Other Agencies and Independent Organizations - Development Finance Corporation
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The U.S. International Development Finance Corporation (DFC) is seeking an IT Program Manager (PLCYPLN/APPSW) for its Office of Information Technology (OIT), AI/Digital Experience. The role involves serving as the Digital Experience Program Lead, focusing on delivering exceptional digital experiences with emphasis on creativity, technology, inclusivity, and user-centric design. The position requires U.S. citizenship, potential registration for Selective Service, and completion of a background investigation. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Additionally, they need one year of specialized experience in understanding and applying federal usability guidelines, communicating complex UX concepts, and defining UX strategy. The role offers a flexible work schedule, telework suitability, and potential recruitment and relocation incentives.
Senior Manager, SaaS Sales Representative - Capital One Software (Remote)
Company: Capital One
Location: Washington DC
Posted Dec 07, 2024
Capital One Software is seeking a tenacious and talented Software Sales Professional to join their newly established Business Development Team. The role involves seeking and managing new business opportunities, providing consulting and guidance to the team, and participating in projects that enhance the customer experience. The ideal candidate should have experience in business development using a CRM, Enterprise SaaS Sales, and preferably Salesforce, Databricks, or other cloud-related technology sales platforms.
Director of Visitor Experience Operations
Company: Other Agencies and Independent Organizations - National Gallery of Art
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The role involves serving as a key leader in an institution that welcomes up to four million visitors annually, managing a complex calendar of events and special visits. The position requires U.S. citizenship, participation in the e-Verify program, and potential weekend and overtime work. Candidates must have specialized experience in designing and carrying out customer satisfaction activities or supervising a department in an organization with high attendance. Key skills include supervision, collaboration, and budgeting. The National Gallery of Art fosters a diverse and inclusive workplace and offers a comprehensive benefits package.
IT Specialist (College Graduate)
Company: Department of Housing and Urban Development - Office of the Chief Information Officer
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
This job posting is for a position in the Department of Housing and Urban Development's Office of the Chief Information Officer. The role is home-based or in a non-HUD owned space within a 50-mile radius of HUD's Washington, DC office. Key requirements include U.S. Citizenship, a background investigation, and a Direct Deposit for salary. Specialized experience is needed, preferably in an IT environment with customer service support, resolving complex issues and assisting in problem management. Alternatively, a graduate degree in relevant fields or superior academic achievement can substitute for experience. The position is exempt from the Fair Labor Standards Act and is a 100% telework role.
BUSINESS DEVELOPMENT SPECIALIST
Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
This job announcement details requirements and conditions for a position, including U.S. citizenship, background checks, and a probationary period. It specifies specialized experience needed, alternatives like education or combined experience, and resume formatting guidelines. The announcement also covers education accreditation, political appointee disclosure, CTAP/ICTAP eligibility, veterans' preference, Selective Service registration, reasonable accommodation for disabilities, and ethical standards. It mentions a comprehensive benefits package for federal employees.
GENERAL ENGINEER
Company: Department of Defense - Defense Intelligence Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The text outlines the core values of an agency, which include teamwork, integrity, excellence, and service. It details the requirements for employment, including U.S. citizenship, drug test, and security investigation. The qualifications section lists assessment factors and highly desired skills for a position, such as analyzing customer requirements, conveying information clearly, and directing facility programs. The basic requirements for the role involve a professional engineering degree or a combination of education and experience. The text also mentions various provisions for additional experience and training for graduates of professional engineering curricula. It concludes with information about conditions of employment, benefits, and eligibility for federal positions.
Security Assistant (Open to both U.S. Citizens and Federal Employees)
Company: Department of Transportation - Office of the Secretary of Transportation
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
This job posting is for a position at the OST Office of Security, serving as a DOT Passport and Visa agent and primary Driver/Courier. The role involves secure transportation of sensitive documents within Washington, DC, and performing a range of passport, visa, and ID services. The position requires U.S. citizenship, specialized experience, and various conditions of employment, including a clean driving record and drug testing. Qualifications include either education or specialized experience, with specific requirements for GS-05, GS-06, and GS-07 levels. Knowledge, skills, and abilities in vehicle operation, security, and communication are essential.
Senior Advisor for Transaction Risk
Company: Department of Commerce - National Institute of Standards and Technology
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The Department of Commerce has been ranked as one of the top 5 Best Places to Work in the Federal Government for the 12th consecutive year. This recognition highlights the department's dedication to enhancing employee engagement, satisfaction, and fostering a positive environment centered around diversity, equity, accessibility, and inclusion. The position in question requires at least one year of specialized experience equivalent to the GS-13 level, particularly in credit or risk professional roles within financial institutions. The role is covered under NIST's Alternative Personnel Management System (APMS), offering a pay-for-performance structure with various work-life flexibilities and a comprehensive benefits package.
Supervisory IT Specialist (INFOSEC)
Company: Department of Homeland Security - U.S. Coast Guard
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The text describes a job opening in the Department of Homeland Security, specifically in the U.S. Coast Guard. The position is for a cybersecurity professional, requiring a Top Secret/SCI clearance. Key requirements include U.S. citizenship, registration or exemption from Selective Service, and successful completion of a background investigation. Qualifications necessitate specialized experience at the GS-14 or GS-15 level, involving network penetration activities, data analysis, and cybersecurity assessment management. The role also requires expert knowledge of cybersecurity statutes and regulations. IT-related competencies such as attention to detail, customer service, oral communication, and problem-solving are also essential.
Managing Director
Company: Department of State - Department of State - Agency Wide
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The text describes a Managing Director position in the Bureau of Consular Affairs, Passport Services Directorate, Passport Issuance Operations. The role involves being the public face of the Department of State, ensuring welfare and protection of U.S. citizens abroad, issuing passports, and maintaining border security. Requirements include U.S. citizenship, Top Secret/SCI security clearance, random drug testing, financial disclosure, and verification of employment eligibility. The position is subject to a background security investigation and ethics in government acts. Applicants must submit narrative statements for Executive Core Qualifications and Mandatory Technical Qualifications, emphasizing experience in program management, diversity, and inclusion. Failure to provide a Social Security Number or register with Selective Service System (for males born after Dec 31, 1959) will result in application rejection. The agency offers reasonable accommodations for disabilities, uses E-Verify for employment eligibility, and provides a comprehensive benefits package to federal employees.
Principal Deputy Assistant General Counsel (Enforcement and Intelligence)
Company: Department of the Treasury - Treasury, Departmental Offices
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 07, 2024
The text describes a job position for an incumbent who reports directly to the Assistant General Counsel and is under the direction of the Principal Deputy General Counsel. The role involves exercising judgment in managing the professional legal work of the office, with decisions typically not reviewed. The position requires a probationary period, a Top-Secret clearance, U.S. citizenship, and specific qualifications including Mandatory Technical Qualifications and Executive Core Qualifications. The role necessitates experience in a managerial capacity, directing organizational units, ensuring program success, monitoring progress towards strategic goals, and supervising other managers. The incumbent must also demonstrate skills in leading change, leading people, being results-driven, possessing business acumen, and building coalitions.
Licensed Practical Nurse- Patient Aligned Care Team (PACT)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Seattle, Washington Seattle, Washington
Posted Dec 07, 2024
This job opportunity is for a U.S. citizen to work as a Licensed Practical or Vocational Nurse (LPN) at the Department of Veterans Affairs (VA). The position offers eligibility for the Education Debt Repayment Program (EDRP) with potential reimbursement of up to $200,000 for qualifying student loans. The role requires full, active, current, and unrestricted LPN licensure in the U.S. or its territories. Proficiency in English, both written and spoken, is mandatory. The position involves direct patient care and requires passing a pre-employment physical evaluation. Participation in seasonal influenza and COVID-19 vaccination programs is mandatory. The grade level ranges from GS-3 to GS-6, with specific experience and education requirements for each level.