Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Workforce Development and Talent Strategist

Company: Prestige Development Group

Location: Washington DC

Posted Dec 05, 2024

VPD Government Solutions is seeking a Workforce Development and Talent Strategist to join their team and shape the future of ACF's data talent capabilities. The ideal candidate will play a pivotal role in developing a robust data talent pipeline, conducting needs assessments, and implementing strategic initiatives that align with ACF's mission to improve outcomes for children and families through effective data utilization.

Locum Tenens Opportunity in WA for Orthopedic Surgeon CPH# JOB-3002567

Company: CompHealth

Location: Spokane, Washington

Posted Dec 05, 2024

CompHealth is offering an Orthopedic Surgery - General position in Spokane, Washington. The role involves 80% adult and 20% pediatric trauma cases, including orthopedic hand surgery, hand tendon release/repair, and peripheral nerve surgery. CompHealth will handle all details such as housing, credentialing, and negotiate better pay. They also provide comprehensive malpractice coverage and a user-friendly online portal for assignment details and time entry.

Concierge Internal Medicine Physician - Seattle, Washington Market - Bellevue

Company: Inspire Healthcare

Location: Bellevue, Washington

Posted Dec 05, 2024

Inspire Healthcare is a membership-based concierge medical practice in Bellevue, Washington, offering a $300,000 salary, 401k with 4% match, full benefits, and 5 weeks paid vacation. The role involves a small patient panel with the potential to grow for higher compensation. The job offers autonomy, flexibility, and a focus on senior patients. Inspire Healthcare emphasizes personal relationships, 24/7 availability, and a focus on customer service in healthcare staffing.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Dec 05, 2024

Brilliant Earth is seeking a Jewelry Consultant to provide exceptional customer service and sales support in their Fairfax VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves managing a high volume of sales leads, conducting postsale appointments, and enforcing policies within the waiting room. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Solutions Consultant - Federal

Company: Sprinklr

Location: Washington DC

Posted Dec 05, 2024

Sprinklr is a leading enterprise software company offering advanced AI and a unified customer experience management platform. They work with over 1000 global brands and have more than 50 Fortune 100 clients. The role of a Solution Consultant involves being a technical expert, leading discovery workshops, building relationships with clients, driving customer success programs, providing product feedback, collaborating with cross-functional teams, and traveling as necessary.

Senior Manager, Engineering - Hybrid Cloud Fabric

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

This job summary is for a Distinguished Engineer position at GEICO, focusing on spearheading the development and implementation of a multicloud Infrastructure as Code (IaC) strategy for their hybrid cloud environment. The role involves building a robust, automated, and scalable infrastructure that integrates public and private cloud resources, empowering GEICO to deliver exceptional customer experiences. The ideal candidate should be passionate about IaC, thrive in a fast-paced environment, and have experience in open-source technologies. They will also be responsible for mentoring and guiding other engineers, fostering a culture of learning and collaboration. The role requires expert-level IaC skills, proficiency in at least one modern programming language, and understanding of Linux OS fundamentals, multicloud expertise, and hybrid cloud architecture.

Locum Tenens Position in WA for Gastroenterologist CPH# JOB-3001953

Company: CompHealth

Location: Seattle, Washington

Posted Dec 05, 2024

CompHealth offers free services to healthcare providers, handling credentialing, travel, housing, and more. They negotiate better pay, arrange housing and travel, and simplify the credentialing process. With a specialized recruiter, they ensure every detail is taken care of. Their focus is on connecting providers with suitable jobs based on their unique needs and lifestyle preferences.

Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 05, 2024

Radiant Digital is seeking a highly skilled Federal Account Manager with relevant consulting or program management experience in the federal market. The ideal candidate should have experience in professional services, be familiar with Treasury and HHS, and have knowledge of new technology trends. The role involves developing and maintaining relationships with federal clients, identifying opportunities, creating account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, and managing administrative tasks.

A WA Facility Seeks a Locums Orthopedic Surgeon CPH# JOB-3002497

Company: CompHealth

Location: Washington

Posted Dec 05, 2024

CompHealth offers a wide range of locum tenens assignments in Orthopedic Surgery, tailored to individual needs and career phases. They provide expert guidance, negotiate better pay, arrange housing and travel, and simplify credentialing. The company, established in 1979, is a leader in healthcare staffing, known for personalized service and a nationwide team.

Technical Product Manager

Company: Kunai

Location: Washington DC

Posted Dec 05, 2024

Kunai is a fast-growing digital consultancy specializing in banking payments and fintech. They have a global network of top talent and have worked with clients like Visa, American Express, Capital One, WEX, Wells Fargo, Ernst amp Young, and TOMS Shoes. They are seeking a Technical Product Manager to lead initiatives for scalability and future growth of major systems, including processing credit card transactions and transitioning from a legacy platform.

Interventional Radiologist Is Wanted for Locum Tenens Assistance in Washington CPH# JOB-3001825

Company: CompHealth

Location: Mount Vernon, Washington

Posted Dec 05, 2024

CompHealth offers comprehensive locums support for Interventional Radiology specialists in Mount Vernon, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The role involves performing 6-8 procedures daily, including peripheral angiography, carotid & cerebral angiography, and endovascular interventional procedures. CompHealth simplifies the process, providing a dedicated recruiter and online portal for assignment details.

Assistant Executive Steward - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 05, 2024

The job posting for an Assistant Executive Steward at MGM Resorts International offers a unique and exciting opportunity to work in a diverse and entertaining industry. The role involves supervising operational functions, delivering guest service, managing staff, and providing ideas for new products and services. The ideal candidate should possess developed managerial skills, knowledge of kitchen functions, and excellent communication skills. The company offers various perks and benefits, including wellness programs, discounts, free meals, and healthcare benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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