Customer Satisfaction Jobs in Washington DC

40,692 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

County Executive Director in Training

Company: Department of Agriculture - Farm Service Agency

Location: Mount Vernon, Washington Mount Vernon, Washington

Posted Sep 30, 2024

Skagit County and Snohomish County are partnering for a training program that may require travel and relocation within Washington state.

INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)

Company: Department of the Navy - Naval Education and Training Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies in the Naval Acquisition Development Program. Applications will not be accepted through this flyer, and applicants must follow the directions in the How to Apply section to be considered.

SUPERVISORY CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Solution Architect

Company: SUSE

Location: Washington DC

Posted Sep 30, 2024

SUSE is a global leader in innovative reliable and secure enterprise open source solutions. They are seeking a Solution Architect to join their Global Sales Productivity organization in San Jose, CA. The ideal candidate will have experience in the software industry, deep understanding of open source software, and strong presentation and communication skills.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Urology Physician Opportunity in Central Washington

Company: Inspire Healthcare

Location: Wenatchee, Washington

Posted Sep 30, 2024

Inspire Healthcare is seeking a Urologist to join their established group in Wenatchee, Washington. The position offers a state-of-the-art facility with robotic surgery, a 1:5 call schedule, and a strong 19-member Hospitalist team. The practice is part of a regional healthcare delivery system with opportunities for research, teaching, and becoming a shareholder. The location offers beautiful landscapes, outdoor activities, and proximity to Seattle. Inspire Healthcare emphasizes personal relationships, providing 24/7 support and focusing on customer service.

Information Technology Cybersecurity Specialist - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a public notice for a job opening in the US Department of State's Risk Solutions Branch. The position is located in the Global Information Technology Risk Enterprise Chief Information Security Office and requires applicants to meet certain qualification requirements.

Radiologic Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Sep 30, 2024

The text describes a job posting for a Radiology position, emphasizing the company's commitment to employees through competitive wages and benefits. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Essential responsibilities include performing quality general radiographic and specialty images, adhering to safety standards, and maintaining patient confidentiality. The ideal candidate should have a Graduate of an approved accredited radiologic technology program, be a Certified Radiologic Technologist (Washington), and have Basic Life Support certification. Preferred qualifications include one year of direct experience with diagnostic procedures.

Director of Publishing and Digital Communication

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The CBO is seeking a seasoned manager to lead the Publishing and Digital Communication Division, which will provide editorial and publishing services for the agency and formulate digital communication content and design.

Primary Care Physician

Company: Commonspirit Health

Location: Seattle, Washington

Posted Sep 30, 2024

Virginia Mason Franciscan Health, a merged health system of Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Physician for a full-time position near Seattle. The role involves a weekday clinic with shared call coverage. The organization is committed to delivering high-quality care, exceptional patient experience, and being the Puget Sound's first choice for healing. They offer competitive compensation, comprehensive benefits, and relocation assistance. The ideal candidate should be board certified, have a Washington State Medical License and DEA in good standing, and have a stable work history with excellent clinical outcomes.

Division Director, Innovation and Project Delivery

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Division Director Innovation and Project Delivery role at OPM involves developing a strategy to improve customer experience, fostering innovation, and leading high-priority projects across the agency.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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