Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Account Executive - Veeam Focus

Company: Merlin International

Location: Washington DC

Posted Aug 29, 2024

Merlin Cyber is a cybersecurity company with 25 years of experience working with the US Public Sector. The company is looking for a Client Sales Executive to focus on Veeam Software. The role requires 7+ years of Enterprise Software Sales and Account Management skills, with specific account expertise in the Enterprise Backup Space. The company offers a dynamic and fun work environment, with benefits such as unlimited PTO, 401k with employer match, and a culture respectful of employees' personal lives.

RN Home Health Visiting Nurse Per Diem Redmond

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Aug 28, 2024

The job involves providing comprehensive skilled nursing care and services to patients in their homes. The role includes working on an interdisciplinary team, assessing patients, developing care plans, and educating patients and caregivers. The nurse is responsible for initiating preventive and rehabilitative nursing procedures, performing treatments, and instructing patients in self-care activities. They also manage pain and symptoms, perform skilled procedures, and collaborate with other healthcare providers. The nurse must maintain accurate records, adhere to safety standards, identify learning needs, and participate in quality care and cost-saving measures. Basic qualifications include a minimum of two years of experience as a Registered Nurse, an Associates degree in Nursing, a valid Washington driver's license, and Basic Life Support certification.

Engineer/Facilities Project Manager

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 29, 2024

EngineerFacilities Project Managers provide products and services for Agency customers by developing and coordinating civil electrical and mechanical standards and recapitalization projects.

Graduate Nurse Partnership Program - Cardiac Telemetry - Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Aug 28, 2024

Mercy Washington's Graduate Nurse Partnership Program offers full-time night shift residency roles for new graduate nurses. The program guarantees the same schedule for the first six months, providing peace of mind and reassurance. Benefits include a $15,000 no-contract sign-on bonus, shift differentials, competitive rates, relocation assistance, education assistance, and loan forgiveness. The program also encourages work friendships to increase job satisfaction and productivity.

Mammography Technologist I

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 29, 2024

The job involves providing mammography services to patients, preparing mammography rooms, and operating equipment according to safety standards. The role requires professional judgment, upholding medical ethics, and maintaining patient confidentiality. Essential responsibilities include performing mammography images, developing films, evaluating images for quality, and providing patient education. The job also involves ensuring accurate patient information in the computer system, providing excellent customer service, maintaining patient and employee safety, and adhering to regulations such as MQSA and ACR.

Support Integration Officer (Deployed Support Officer)

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 29, 2024

The position requires a 5-year contract term agreement and provides global operational support.

Contracting Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 29, 2024

Contracting Officers streamline the acquisition process to maximize resources and negotiate complex contracts.

Medical Director Cardiovascular Service Line

Company: Commonspirit Health

Location: Tacoma, Washington

Posted Aug 28, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is committed to delivering high-quality care and exceptional patient experience. The Medical Director of the Cardiovascular Service Line (CVSL) is responsible for strategic development, management, and clinical operations of the CVSL across the health system. The role involves leading and representing the CVSL at the national level, ensuring seamless integration of services, and driving strategic growth and development of the CVSL. The director is also accountable for physician development, quality initiatives, and clinical leadership in the development of 'Center of Excellence' programs. The role requires strong partnership with FMG leaders and regional/national clinical partners to enhance clinical expertise, quality, and outcomes.

Human Resources Analyst

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 29, 2024

Human Resources Analysts provide workforce metrics reports and analysis to broaden leadership understanding of the workforce and help inform their decisionmaking.

Pharmacist - Relief Pool (Port Orchard/Silverdale)

Company: Kaiser Permanente

Location: Port Orchard, Washington

Posted Aug 28, 2024

Pharmacists at Kaiser Foundation Health Plan of Washington are responsible for ensuring patients receive safe and effective medication therapy. They interpret prescription orders, dispense drugs, counsel patients, and supervise pharmacy staff. They also provide medical staff with information on medication use and maintain accurate records. Basic qualifications include a bachelor's degree in pharmacy, a Washington Pharmacist License, and at least two years of pharmacy practice experience.

Contract Auditor

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 29, 2024

Contract Auditors provide value by analyzing asset costs, preparing exhibits, and offering financial audit advisory services.

Logistics Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Aug 29, 2024

Logistics Officers work on diverse teams providing logistics and supply chain solutions in support of the Agency's global mission.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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