Customer Satisfaction Jobs in Washington DC

40,701 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Pharmacy Tech - Specialty Pharmacy (TPT/Per Diem)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Aug 28, 2024

The company is committed to its employees, offering competitive wages with a recent 9% increase. Pharmacy technicians support pharmacists in preparing and dispensing medications, performing various tasks such as typing prescriptions, processing refills, and maintaining inventory. Essential responsibilities include ensuring patient safety, staying current on clinical initiatives, and administering medication formularies. Basic qualifications include a pharmacy technician training program certification and excellent communication skills. Preferred qualifications include prior experience and knowledge of managed care health systems.

Physician Internal Med General

Company: Commonspirit Health

Location: Gig Harbor, Washington

Posted Aug 28, 2024

Virginia Mason Franciscan Health, a new health system formed by Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Physician for a full-time position in Gig Harbor. The role offers a well-rounded practice with growth opportunities, competitive compensation, and comprehensive benefits. The ideal candidate should be board-certified, have a stable work history, and demonstrate the system's values of compassion, inclusion, integrity, excellence, collaboration, and respect.

IT Specialist (Infosec)- P

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 28, 2024

DOTOST will use Direct Hire Authority to fill IT Specialist positions. Applicants may be referred to Selecting Officials during the open period and for up to 90 days after the closing date.

Case Administrator

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 28, 2024

This position is located in the United States District and Bankruptcy Courts for the District of Columbia Clerks Office Operations Division and reports to the Operations Supervisor.

Physical Therapist, Per Diem - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Aug 28, 2024

The job description outlines a role for a Physical Therapist to provide comprehensive patient care, including evaluation, treatment, and coordination with other team members. The role requires a Bachelors degree in Physical Therapy, a Physical Therapist License (Washington), and Basic Life Support certification. The ideal candidate should have experience in an outpatient setting, a Clinical Doctorate in Physical Therapy, and demonstrate high quality customer service, organizational, and problem-solving skills.

CT Technologist - 40 Hrs - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 28, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing CT and diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. The role requires knowledge of growth and development principles to cater to patients of all ages. The employee must adhere to strict confidentiality, sterile techniques, and radiation safety rules. They should also demonstrate excellent customer service skills, maintain a clean work environment, and work effectively as a team member.

IT Specialist (Infosec)- P

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 28, 2024

DOTOST will use Direct Hire Authority to fill IT Specialist positions. Applicants may be referred to Selecting Officials during the open period and for up to 90 days after the closing date.

Organizational Psychologist

Company: Central Intelligence Agency

Location: Washington, District of Columbia

Posted Aug 28, 2024

The job posting is for an Organizational Psychologist position at the CIA, offering a starting salary between $132,368 and $176,458. The role involves working in a consulting environment, eliciting client needs, and conducting applied research. Key responsibilities include designing methodologies for data collection, analyzing organizational changes' impact on workforce, evaluating employee tools and training, predicting success in non-standard occupations, and assessing customer satisfaction. The CIA values diversity and offers comprehensive benefits, including health benefits, flexible schedules, and opportunities for continuing education. Minimum qualifications include a Ph.D. in applied behavioral science, strong statistical skills, interpersonal skills, and the ability to work independently and in teams. Desired qualifications include experience with data management software, coding tools, and research in job performance and personnel assessment.

IT Specialist (Cybersecurity) - DIRECT HIRE

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Aug 28, 2024

The position is in the Department of Transportation's Office of the Chief Information Officer for Cybersecurity and Information Protection.

Recreation Assistant - Cliffside

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Aug 28, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families. This position is located at the Cliffside RV Park aboard NAS Whidbey Island.

Sonographer - Per Diem Float

Company: Kaiser Permanente

Location: Lynnwood, Washington

Posted Aug 28, 2024

The job involves providing ultrasound imaging services to patients, preparing ultrasound rooms and equipment, performing high-quality testing, and developing films. The role requires professional judgment, upholding medical ethics, and applying knowledge of growth and development principles. The employee must maintain patient and staff confidentiality, ensure accurate patient information input into the computer system, and provide excellent customer service. Safety is a priority, with adherence to radiation safety rules and infection control practices. Basic qualifications include a high school diploma or GED, a Registered Diagnostic Medical Sonographer Certificate, and Basic Life Support certification. Experience in a hospital setting and customer service skills are preferred.

Physician Assistant (PA) - Urgent Care

Company: Indigo Urgent Care

Location: Puyallup, Washington

Posted Aug 28, 2024

Indigo Urgent Care, a MultiCare Company, is seeking an experienced Physician Assistant for a CORE position at their Puyallup Urgent Care Clinic. The role involves working in a fast-paced, modern environment, practicing autonomously, and delivering world-class healthcare. The company offers a competitive compensation package, excellent benefits, and opportunities for career growth. The ideal candidate should have a minimum of 2 years of clinical experience in an UC, ED, or FM setting, and be licensed in Washington. The position offers a flexible schedule, team-based care model, and modern clinic environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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