Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Digital Transformation - Product Management - Senior Associate (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted Mar 20, 2024
Fannie Mae is seeking a Senior Associate for their Digital Transformation team. The role involves contributing to product development, maintenance, and enhancement. The ideal candidate will have 2 years of experience, a Bachelor's degree, and experience in product and program management. Key skills include developing business insights, strong communication, change management, and project management. The company offers a flexible work environment and a comprehensive benefits package.
Personnel Support
Company: Cherokee Nation Businesses
Location: Washington DC
Posted Mar 19, 2024
The job description is for a Personnel Support position that requires an active Secret clearance. The job involves providing personnel management and maintaining currency of changing personnel instructions through frequent communication with higher headquarters. The job also involves managing and tracking gains and losses in the unit, maintaining and analyzing statistical data, and processing requests and providing guidance to supervisors.
Principal Product Manager - Shop
Company: ID.me
Location: Washington DC
Posted Mar 20, 2024
ID.me, a high-growth enterprise software company, is seeking a Principal Product Manager for its Shop product. The role involves driving product strategy, understanding user needs, and collaborating with cross-functional teams. ID.me, known for its 'No Identity Left Behind' initiative, has received numerous awards and recently raised $132 million in Series D funding. The company aims to be the world's leading digital identity network, empowering people to control their data and credentials.
Salesforce Developer (TS/SCI Full Scope Polygraph Required)
Company: Deloitte
Location: Washington DC
Posted Mar 19, 2024
The job posting is looking for a talented Salesforce Developer to join their team. The role involves designing, developing, and implementing customized Salesforce solutions. The company offers a range of benefits, including professional development opportunities and a diverse and inclusive culture.
Cloud Solutions Engineer - U.S. Citizenship Required
Company: ArdentMC
Location: Washington DC
Posted Mar 20, 2024
Ardent, a company committed to employees' well-being and professional growth, is seeking a Cloud Solutions Engineer. The role involves designing, developing, and implementing cloud-based solutions using Azure, PowerBI, DevSecOps practices, Python scripting, ETL, and SQL. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 3+ years of cloud engineering experience, and proficiency in Azure, PowerBI, Python, and DevSecOps. Preferred skills include expertise in ESRI tools, ETL processes, SQL, Databricks, and Spark. The position is remote with potential on-site presence in the Washington, D.C. area.
Okta SME
Company: Easy Dynamics
Location: Washington DC
Posted Mar 19, 2024
Easy Dynamics is seeking an Okta IAM SME for an enterprise-wide ICAM implementation. The role involves collaborating with stakeholders to improve application access security and customer experience, promoting a Zero Trust Architecture. Responsibilities include designing Okta platform configurations, driving application integrations, and providing expertise on Okta's solution suite. Qualifications include a Bachelor's degree, 5+ years of Okta experience, relevant certifications, and understanding of authentication technologies. US Citizenship and clearance are required.
Program Support Analyst
Company: BryceTech
Location: Washington DC
Posted Mar 19, 2024
<p><b>Company Description<b> <p><p>BryceTech has partnered with technology and RampD clients to deliver mission and business success since 2017 Bryce combines core competencies in analytics and engineering with domain expertise Our teams help government agencies Fortune 500 firms and investors manage complex programs develop IT tools and forecast critical outcomes We offer clients proprietary researchbased models that enable evidencebased decisionmaking Bryce cultivates a culture of engagement and partnership with our clients BryceTech is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p> <p><b>Job Description<b> <p><p>We are seeking an experienced analyst to join our team with a strong background in datadriven decisionmaking With a minimum of 10 years of experience including experience at NASA working directly with clients This role will involve expertlevel analysis and support to NASAs SBIR acquisition efforts The candidate will support the development of SBIR topics facilitate NASA reviews and compile performance data to provide informative reports directly to clients The successful candidate will be capable of working with minimal review and oversight and will report to the BPA program manager while completing a major aspects of projects within individual task orders<p> <p><strong>Analysis<strong><p> <ul><li>Independently perform complex analytical tasks with minimal review and oversight<li> <li>Conduct indepth research based on customer requirements using your extensive experience to identify and solve complex problems<li> <li>Pull and fuse data from multiple NASA sources including the use of APIs and database queries<li> <li>As needed update datasets and verify SBIR information <li> <li>Analyze data during to extract meaningful insights<li> <li>Collaborate with the team to create actionable insights and recommendations that drive the achievement of strategic goals<li> <li>Clearly and concisely communicate findings and analysis through Word PowerPoint and oral presentations<li> <ul><p><strong>Project Management and Coordination<strong><p> <ul><li>Proactively develop relationships with relevant program personnel <li> <li>Develop and maintain schedules including subtasks and milestones prepare visual material and facilitate meetings <li> <li>Assist in the preparation of biweekly and monthly reports <li> <li>When required provide quality control and revision of incoming documents providing constructive feedback <li> <li>Facilitate meetings at the program leadership level serving as a trusted advisor note taker and action coordinator <li> <li>Support workshops both remote and inperson designed to encourage interactive participation and knowledge sharing<li> <li>Manage SharePoint sites and provide SharePoint best practice guidance<li> <ul><p><strong>Process Improvement<strong><p> <ul><li>Conduct process mapping exercises to identify inefficiencies and areas for improvement<li> <li>Provide recommendations for enhancing efficiency and effectiveness in processes<li> <li>Develop workflows and automate reporting process through NASA enterprise tools Mostly PowerBI but the ability to develop ad hoc python prototypes is a plus<li> <ul><p><b>Qualifications<b> <p><ul><li>Minimum of 10 years of relevant experience to include NASA programs NASA recipient institutions analysis and stakeholder facilitation<li> <li>Bachelors required<li> <li>Strong knowledge of NASA Programs and Missions<li> <li>Experience supporting NASAs Mission Directorates<li> <li>Strong experience in analytical workspaces and datadriven decisionmaking<li> <li>Proficiency in data cleaning data architecture and data management including PowerBI and Power Automate is a plus <li> <li>Expertise in one or more coding languages eg R or Python is a plus<li> <li>Experience with data visualization and storytelling using tools such as PoweBI PowerApps and PowerPoint<li> <ul><p><b>Additional Information<b> <p><p>BryceTech offers a full range of benefits including competitive salary a comprehensive health plan including dental and vision coverage companypaid life amp disability insurance policies 401k plan with company match and an educational reimbursement program<p> <p>All your information will be kept confidential according to EEO guidelines<p>
Mid - Senior Site Reliability Engineer
Company: VERISIGN
Location: Washington DC
Posted Mar 19, 2024
Verisign is seeking a Site Reliability Engineer IV to lead a team responsible for managing and scaling centralized infrastructure services. The ideal candidate should have a Bachelor's degree in computer science or a related field, 8+ years of experience in developing and operating mission-critical systems, and strong skills in Linux configuration, automation, and network protocols. The role involves overseeing technical designs, deploying and maintaining services, developing infrastructure using Terraform and Ansible, and providing technical leadership. The position is based in Reston, VA with a pay range of $132,500 - $179,300.
Information Technology Support
Company: Cherokee Nation Businesses
Location: Washington DC
Posted Mar 19, 2024
Cherokee Nation Defense Solutions (CNDS) is seeking an Information Technology Support Specialist with a minimum of 3 to 5 years of experience in installing and upgrading network infrastructure, software, security patches, and equipment. The role requires an active Secret clearance and involves providing Tier Two support for WADS IT requests, resolving technology issues, and supporting projects associated with making changes to operational artifacts. Responsibilities include taking full ownership of the resolution process, supporting project changes, and ensuring final summary, review, analysis, resolution, and lessons learned are documented. The contractor will also provide hands-on IT-related support functions, configure and troubleshoot approved laptops, desktops, printers, and software, and maintain and upgrade software elements. Excellent customer service skills, strong technical skills, and the ability to adapt to evolving technologies are required. Cherokee Federal is a military-friendly employer, and veterans and active military are encouraged to apply.
ICAM Program Manager
Company: Easy Dynamics
Location: Washington DC
Posted Mar 19, 2024
Easy Dynamics is seeking a Program Manager with extensive experience in project and program management, both internally and externally. The candidate will work with various teams and clients to drive project execution, manage risks, and create project plans. Strong communication skills, time management, and organizational abilities are required. Familiarity with NIST 800 Special Publications, Agile methodologies, and Microsoft products is essential. The role involves stakeholder engagement, metrics-driven product management, and presenting to decision-makers.
Naval Acquisition Program Analyst, Mid
Company: Booz Allen Hamilton
Location: Washington DC
Posted Mar 19, 2024
Booz Allen is seeking a Program Management Specialist with 3+ years of experience in an acquisition program office. The role involves implementing and maintaining organizational programs for a Navy client, working with key stakeholders, and ensuring project success through effective communication. The company offers growth opportunities, a supportive culture, and comprehensive benefits. The projected salary range is $52,100.00 to $119,000.00 (annualized USD).
Site Reliability Engineer Intern
Company: ScienceLogic
Location: Washington DC
Posted Mar 20, 2024
ScienceLogic is seeking a Site Reliability Engineer intern with cloud technology expertise and an automation mindset. The successful candidate will design, automate, and monitor cloud infrastructure, resolve issues, and ensure platform availability and performance. They should have software development, SRE, or cloud operations experience, and be skilled in problem-solving, scripting, and cloud automation tools. ScienceLogic values diversity and encourages applications from all qualified candidates.