Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
B2C & New Programs Operations Manager, Uber Shuttle
Company: Uber
Location: Washington DC
Posted Mar 19, 2024
Uber Shuttle is expanding its US-based team to grow its B2B and B2C businesses, particularly in the airport space. The B2C and New Programs Operations Manager, Uber Shuttle will manage fleet partner relationships, develop strategies for growth, and lead internal initiatives to improve processes and product features. The role requires strong problem-solving skills, attention to detail, and the ability to present information across all levels of the business.
Climate Change and Sustainability Specialist
Company: ICF
Location: Washington DC
Posted Mar 19, 2024
ICF is seeking a Climate Change and Sustainability Specialist for a hybrid role based in Crystal City, VA or New York City, NY, or remotely within the US. The ideal candidate will have a strong technical background in climate change and sustainability, with experience in carbon accounting, climate change mitigation, and sustainability. The role involves working on multiple projects, interacting with clients, and contributing to proposals and business development activities. ICF offers opportunities for professional growth, including project and program management positions.
Acquisition Management SETA
Company: SAIC
Location: Washington DC
Posted Mar 19, 2024
SAIC is seeking a talented IT Acquisition SETA with experience in contracts management. The role involves providing complete life cycle acquisition support and technical advice to the NRO's Communications Directorate customer. Daily activities include supporting the planning and execution of end-to-end acquisition life-cycle functions, drafting acquisition documents, developing Requests for Proposal, and conducting programmatic analysis. The ideal candidate must possess a TS/SCI level clearance with Polygraph, significant experience in acquisition and contracts, and excellent communication skills. SAIC accepts applications on an ongoing basis.
Senior Systems Engineer
Company: SiloSmashers
Location: Washington DC
Posted Mar 19, 2024
The Senior Systems Engineer will provide expertise in systems engineering solutions and services, supporting an Engineering team on a large, complex cybersecurity contract. The role involves technical support for solutioning engineer and engineering-related projects, including hardware monitoring, infrastructure capacity planning, and network & routing modification requests. The ideal candidate will be self-driven, have strong networking experience, and a solid understanding of Linux. They will enforce configuration and security standards, support mobile solutions, and collaborate with Cybersecurity and O&M stakeholders to drive technology and IT modernization initiatives.
Digital Brand Strategist
Company: Hubbard Broadcasting, Inc.
Location: Washington DC
Posted Mar 19, 2024
2060 Digital, a top-rated digital marketing agency, is seeking a Digital Strategist with 3+ years of experience. The role involves developing customized digital marketing strategies, managing post-sale execution, and nurturing client relationships. The ideal candidate should have strong project management skills, customer service focus, and proficiency in MS Office. Google Analytics and Google Ads certification are preferred. The company values trust, respect, creativity, and innovation, and offers competitive compensation and benefits.
Cyber Program Manager
Company: ManTech
Location: Washington DC
Posted Mar 19, 2024
<p><b>Secure our Nation Ignite your Future<b> <p> <p>Become an integral part of a diverse team that leads the world in Mission Cyber and Intelligence Solutions At ManTech International Corporation you will help protect our national security while working on innovative projects that offer opportunities for advancement <p> <p>Currently ManTech is seeking a motivated career and customeroriented <b>Cyber Program Manager<b> to join our team in the national capital region You will provide technical leadership direction and management to the contract workforce and will ensure compliance with all task order requirements You will be the primary point of contact for the work to be performed <p> <p><b>Responsibilities include but are not limited to<b> <p> <ul><li>Leads directs and manages a diverse and professional staff to ensure responsiveness and in completion of the Statement of Work SOW leads team in executing project tasksactivities supervises work completion performs quality reviews and reports progress<li> <li>Provides direct input for solving complex issues involving staff and resources of sizable magnitude<li> <li>Responds in a timely fashion to daytoday tasks issues or plannedunplanned contract changes<li> <li>Manage projects by developing project plans developingmaintaining schedules project implementation tracking progress analyzing results and reporting risks<li> <li>Manage the contracttask order cost with support from Program Control Analysts<li> <li>Responsible for Planning scheduling and updating program activities in tracking tools<li> <li>Responsible for establishing milestones and baselines and monitoring adherence to project plans and schedules Accountable for managing and communicating short and longterm direction<li> <li>Identifies high risk areas and presents recommendations to management<li> <li>Support the overall contract plan by monitoring project team performance and outcomes relative to established tasks goalsmeasurements<li> <li>Analyzes and manage program metrics to ensure they are in accordance with customer Quality Assurance Surveillance Plans<li> <li>Approves timesheets expense reports completes employee evaluations interviews staff and manages personnel<li> <li>Responsible for all areas of customer delivery and personnel management<li> <li>Reports to the ManTech Portfolio Manager in every aspect of planning effort contract performance project schedule development cost scope quality etc<li> <li>Prepares monthly status reports weekly status reports and participate in Daily Standups<li> <li>Analyzes program status data and to recommends corrective actions<li> <li>Builds and maintains influential relationships with key client personnel<li> <li>Supports corporate functions time reporting policies goal setting etc<li> <li>Prepare contract deliverables and detailed reports<li> <li>Complete logistical contract actions such as contractor travel training time and attendance and personnel actions<li> <li>Liaison with Contracting Officers Representative and other Government staff<li> <li>Primarily manages through subordinate management andor directly manages experienced specialists<li> <li>Contributes to the development of the strategy and operational direction<li> <li>Establishes and implements tactical and operational plans with significant impact on the achievement of functional results<li> <li>Has responsibility for communicating with diverse parties external to the organization<li> <li>Requires deep management and leadership knowledge to lead crossunit project or program teams or manage across multiple functions<li> <ul><p><b>Basic Qualifications<b> <p> <ul><li>A Project Management Professional PMP certification<li> <li>A bachelors degree An additional four 4 four years of experience will be considered in lieu of a degree<li> <li>A minimum of 15 fifteen years of program management <li> <li>Four 4 years of experience in cybersecurity OR<b><b> Six 6 years of documented cybersecurity project management experience<li> <li>Proven ability to lead and provide direct input in solving complex issues involving staff and resources of sizable magnitude<li> <li>Must have demonstrated excellent oral and written communication skills conflict resolution techniques and proven ability to perform under pressure to meet tight deadlines<li> <li>May require travel to various customer locations<li> <ul><p><b>Security Clearance Requirements<b> <p> <ul><li>Must be a US citizen<li> <li>Must hold a current TopSecret clearance with SCI eligibility<li> <ul><p><b>Physical Requirements<b> <p> <ul><li>Must be able to be in a stationary position more than 50 of the time <li> <li>Must be able to communicate converse and exchange information with peers and senior personnel <li> <li>Constantly operates a computer and other office productivity machinery such as a computer <li> <li>The person in this position frequently communicates with coworkers management and customers which may involve delivering presentations Must be able to exchange accurate information in these situations <li> <li>The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc<li> <ul><p>For all positions requiring access to technologysoftware source code that is subject to export control laws employment with the company is contingent on either verifying USperson status or obtaining any necessary license The applicant will be required to answer certain questions for export control purposes and that information will be reviewed by compliance personnel to ensure compliance with federal law ManTech may choose not to apply for a license for such individuals whose access to exportcontrolled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone <p> <p>ManTech International Corporation as well as its subsidiaries proactively fulfills its role as an equal opportunity employer We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces Services Medal or any other characteristic protected by law <p> <p>If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system please contact ManTechs Corporate EEO Department at 703 2186000 ManTech is an affirmative actionequal opportunity employer minorities females disabled and protected veterans are urged to apply ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunityaffirmative action policies ManTech does not accept resumes from unsolicited recruiting firms We pay no fees for unsolicited services <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access httpwwwmantechcomcareersPagescareersaspx as a result of your disability To request an accommodation please click careersmantechcom and provide your name and contact information<p>
Graphic Artist
Company: Leidos
Location: Washington DC
Posted Mar 19, 2024
Leidos is seeking a Graphic Artist with strong problem-solving skills and creative abilities. The role involves creating various media, collaborating with team members, and adhering to style guides. Required qualifications include an active TS/SCI with polygraph, a degree, and proficiency in Adobe Creative Suite. Desired skills include experience in animation, gamification, and multimedia authoring tools. The pay range is $78,000.00 - $141,000.00.
Principal Engineer II - Developer Productivity Engineering
Company: GEICO
Location: Washington DC
Posted Mar 19, 2024
The Principal Engineer II in Developer Productivity Engineering will engineer solutions and empower the developer community with experiences, tools, and automated processes that enhance developer satisfaction, flow, and cycle-times. This role involves leading the strategy and execution of a technical roadmap, increasing product delivery velocity, and unlocking new engineering capabilities. The ideal candidate should have extensive technical knowledge in Full Stack development, developer productivity platforms, data structures, and algorithms. Key responsibilities include focusing on multiple areas, owning complete solutions, influencing vision, ensuring quality, leading design sessions, mentoring junior team members, and sharing best practices. The role requires fluency in multiple programming languages, experience with micro-services, micro frontends, and containerization technologies, and a strong understanding of DevOps concepts, cloud architecture, and Azure DevOps operational framework.
Senior Analyst, Finance LTS
Company: Consilio LLC
Location: Washington DC
Posted Mar 19, 2024
Consilio is seeking a Senior Financial Analyst for a hybrid role in Washington, DC. The role involves financial analysis, reporting, budget management, and cost control. The ideal candidate should have a degree in Finance, Accounting, or related field, with 5+ years of experience in financial analysis. Strong proficiency in financial modeling, data analysis tools, and excellent analytical skills are required. The candidate should also possess strong interpersonal and communication skills, and be able to thrive in a fast-paced environment.
Advanced Cloud Engineer - CTJ - Poly
Company: Microsoft
Location: Washington DC
Posted Mar 19, 2024
Microsoft is seeking an Advanced Cloud Engineer to provide customer support for Cloud Security, Identity and Application Development products to strategic US Government Customers. The role requires strong technical skills, excellent communication, and the ability to work on-call rotations.
Recruiting Coordinator- Campus
Company: GEICO
Location: Washington DC
Posted Mar 19, 2024
GEICO is seeking a Recruiting Coordinator to join their Talent Acquisition Team. The role involves scheduling interviews, tracking activity, initiating assessments, and ensuring a positive candidate experience. Basic qualifications include a high school diploma, Microsoft Office proficiency, scheduling/recruiting experience, customer service/sales experience, and familiarity with Applicant Tracking Systems. The position offers a competitive salary range and comprehensive benefits, including medical, dental, vision insurance, paid leave, 401(k) plan, tuition reimbursement, and paid training. GEICO is committed to equal employment opportunities and maintaining a respectful, harassment-free work environment.
IT Support Specialist - Senior
Company: SAIC
Location: Washington DC
Posted Mar 19, 2024
The job posting is for a Senior IT Support Specialist position. The role involves providing Tier 2 and Tier 3 deskside end user support, including imaging, deployment, asset management, and Windows 10. The candidate should have strong user interaction skills and be able to work independently and as part of a team. They should also be able to diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software, and perform repairs. Familiarity with JAMF, Remedy, Service Now, Active Directory, MS Office Suite, Bomgar, VPN, SCCM, VTC, and Zoom is required. The candidate should have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines. They should be able to act independently in a customer environment and engage engineers from multiple teams to troubleshoot issues. The role requires a degree or equivalent experience, and HDI Technical Support Professional certification within six months of employment. Certifications such as A+, Net+, and Secure+ are desirable but not required.