Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Account Executive, Risk - DC/MD/VA

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Floor Technician - Serenity Rehab and Health

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Network Security Operations Specialist

Company: Bank of America

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
leader in acquisition management support numerous federal agencies exciting opportunity for an Outreach Associate

Business Development & Outreach Associate

Company: Hive Group LLC

Location: Washington DC

Posted Jan 25, 2025

Hive Group, a leader in federal government solutions, is seeking an Outreach Associate. The role involves operational research, strategic marketing, stakeholder outreach, and process improvement. The candidate must have a degree in related fields, 5+ years of business development experience, and the ability to obtain a security clearance. The position offers a competitive salary and comprehensive benefits. Hive Group is committed to equal opportunity and non-discrimination.

View Details Apply on BuiltIn

Teachers at Penn Quarter KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
travel

Travel Mammography Technologist - $2,447 per week

Company: TotalMed Allied

Location: Washington, District of Columbia

Posted Jan 25, 2025

View Details Apply on healthecareers.com

Commercial Real Estate Senior Transaction Manager

Company: Wells Fargo

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Retail Stylist

Company: Kendra Scott

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
401(k) dental insurance disability insurance

Gastroenterologist (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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