Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
Package Consultant-Workday Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves collaborating with clients on hybrid cloud and AI solutions, requiring expertise in Workday HCM and project management skills.
IBM Concert - Workflow Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading workflow development, collaborating with cross-functional teams, and leveraging technical expertise in Python and Ansible to create innovative solutions. The position emphasizes growth opportunities, professional development, and contributing to cutting-edge AI-powered cloud-native software for global customers.
Finance Business Analyst Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.
Principal Engineer - HashiCorp Core Data
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Principal Engineer role at IBM focusing on innovative cloud solutions, technical leadership, and strategic initiatives. The position emphasizes collaboration between IBM and HashiCorp, requiring expertise in distributed systems and a commitment to engineering excellence. It offers opportunities to shape technical direction and drive impactful projects.
Software Engineer In Test
Company: IBM
Location: Brno, CZ
Posted Dec 08, 2025
The text highlights IBM's career opportunities in software development, emphasizing collaboration, innovation, and growth. It outlines roles involving test planning, automation, and quality assurance, while detailing required expertise in testing methodologies, programming languages, and cloud technologies. The focus is on transforming customer challenges into solutions through AI-powered cloud-native software.
Maximo Technical Leader
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical leadership in Maximo platforms, and opportunities for innovation. It outlines responsibilities involving system design, team collaboration, and technical expertise, along with required qualifications and preferred skills in emerging technologies.
Senior Cloud Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions, emphasizing growth, global opportunities, and impactful software development for millions of users. The role requires expertise in microservices, cloud technologies, and agile practices, with a focus on high-quality, scalable systems.
Business Transformation Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 08, 2025
This role involves driving digital transformation in the automotive industry using IoT and AI technologies, focusing on connected vehicles and data-driven solutions. It requires expertise in telematics, cloud platforms, and collaboration with cross-functional teams.
Professional Services Sales Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software, emphasizing collaboration, innovation, and professional growth. It highlights the role's focus on delivering exceptional client experiences, managing sales processes, and contributing to cloud-native solutions. The description showcases a positive work environment with global opportunities and a commitment to customer success.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
The text describes a procurement role at IBM emphasizing collaborative innovation, problem-solving, and professional growth. It outlines responsibilities like managing purchase orders, reporting, and client support, while highlighting required skills such as communication, adaptability, and technical expertise in SAP/ARIBA. The tone is encouraging, focusing on opportunities to lead and make an impact.
Senior Solutions Engineer
Company: IBM
Location: SYDNEY, AU
Posted Dec 08, 2025
This role offers opportunities to innovate in cloud solutions, collaborate with teams, and drive customer success through technical expertise and strategic guidance.