Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Implementation Engineer
Company: Nucleus Security
Location: EMEA
Posted Dec 07, 2025
Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Senior Product Design Lead - Payments & Risk Platform
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
The role is for a Payments + Risk Design Lead at Gusto, responsible for end-to-end product design of complex financial systems. The position requires 8-10 years of product design experience, expertise in systems thinking, and the ability to lead design direction and influence cross-functional partners. The role offers competitive compensation and the opportunity to work on mission-critical systems that empower small businesses.
Customer Success Specialist
Company: Modernizing Medicine, Inc.
Location: United States
Posted Dec 07, 2025
ModMed is a healthcare tech company focused on improving patient outcomes through innovative solutions. They've received numerous awards and are hiring for a Customer Success Specialist role, emphasizing collaboration and growth opportunities.
Salesforce Business Analyst
Company: Guidehouse
Location: Remote
Posted Dec 07, 2025
This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.
Sr. Project Manager - Salesforce
Company: CORESPHERE LLC
Location: Remote
Posted Dec 07, 2025
The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.
Global VP of Sales - YourCause from Blackbaud
Company: Blackbaud
Location: Remote
Posted Dec 07, 2025
Blackbaud seeks a dynamic Global VP of Sales to drive growth and lead their strategic business, emphasizing innovation, remote flexibility, and social impact. The role requires proven leadership in scaling sales teams and delivering measurable results while fostering a culture of purpose-driven collaboration.
Ecommerce Marketing Manager
Company: Cheeky
Location: Remote
Posted Dec 07, 2025
Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.
Demo Strategy & Effectiveness Manager
Company: Figma
Location: USA
Posted Dec 07, 2025
The job posting is for a Demo Strategy & Effectiveness Manager at Figma, responsible for designing and enabling world-class demo experiences for the company's products. The role involves collaborating with various teams, staying up-to-date with new features, and training the field team. Figma offers a competitive compensation package and values continuous learning and growth.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a licensed insurance professional to join a Fortune 100 company's Gold Customer Service team. The role involves providing 24/7 support to agents, assisting customers with insurance-related inquiries, and promoting insurance products and services. The company values personal and professional growth, offers paid training, and has a competitive salary range.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.