Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sourcing & Production Specialist | Chinese Speaking
Company: Trafilea
Location: USA
Posted Dec 05, 2025
Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Specialist to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.
Senior Product Designer - Benefits
Company: Gusto, Inc.
Location: Canada
Posted Dec 05, 2025
Gusto is hiring a Senior Product Designer to design agentic benefits experiences using AI. The role involves shaping AI-powered experiences, partnering with cross-functional teams, and leading design across multiple surfaces. Gusto is an AInative company focused on creating intelligent, human-centered experiences for small businesses.
Sr. Technical Success Architect
Company: Platform Science
Location: Remote
Posted Dec 05, 2025
Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.
Software Engineer II
Company: Horace Mann
Location: Springfield, IL
Posted Dec 05, 2025
This job description outlines a Software Engineer II role focusing on developing AI-enhanced applications using modern tools like React.js and Terraform. Responsibilities include software development, collaboration with cross-functional teams, and continuous learning in emerging technologies.
Senior Full-Stack Engineer
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.
Data Scientist
Company: Intelligems
Location: Remote
Posted Dec 05, 2025
Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.
Linux Devices Software Engineer
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.
Senior Product Marketing Manager - Inky
Company: Kraken
Location: Remote
Posted Dec 05, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Lead Product Marketing Manager role involves driving product marketing strategy, GTM execution, campaign leadership, lifecycle marketing, product positioning, cross-functional collaboration, performance measurement, and thought leadership.
Senior Growth Marketing Manager
Company: SuccessKPI Inc.
Location: Remote
Posted Dec 05, 2025
This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.
Enterprise Project Manager
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.
Customer Support Agent
Company: CRAE GROUP
Location: Europe
Posted Dec 05, 2025
CRAE GROUP promotes itself as a fast-growing B2B service provider offering competitive salaries, remote work flexibility, and opportunities for growth. The job posting emphasizes a dynamic work environment, strong communication skills, and performance-based bonuses.
Frontend Engineer
Company: Intelligems
Location: Remote
Posted Dec 05, 2025
Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.