Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Partner Marketing Manager, Co-Marketing
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Marketing Manager to develop joint go-to-market plans with partners, design and execute comarketing programs, and manage Marketing Development Funds. The role requires 3+ years of B2B marketing experience in partner channel or comarketing in SaaS.
Director of Operations
Company: Ueni Ltd
Location: Remote
Posted Dec 05, 2025
UENI is a company that provides done-for-you website building and digital marketing services to small businesses worldwide. They are seeking a hands-on Director of Operations to lead and scale their service delivery, focusing on operational efficiency, process improvements, and customer experience. The role requires experience in leading operations in a tech-enabled services or SaaS environment, managing fulfillment and customer-facing teams, and driving implementation of new tools and automation.
Principal Technical Program Manager
Company: Unqork
Location: Germany
Posted Dec 05, 2025
The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.
Manager - Corporate Sales
Company: HubSpot
Location: USA
Posted Dec 05, 2025
The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.
Senior Software Engineer | Cloud
Company: ExtraHop
Location: Remote
Posted Dec 05, 2025
The Sr Software Engineer position at Cloud Services team involves building a fault-resilient, highly available, and customer-centric platform. The role requires designing, developing, and maintaining services in Go and Python, leading agile development processes, and providing technical leadership. The ideal candidate should have 7+ years of backend development experience, strong knowledge of Go or Python, and experience in building and scaling distributed systems.
Enterprise Account Executive - Symmetry
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2025
Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.
Deal Desk Analyst
Company: Twilio
Location: Canada
Posted Dec 05, 2025
Twilio is hiring a Deal Desk Analyst to support their NAMER Go-to-Market motion. The role involves establishing relationships with various teams, ensuring deal momentum, providing customer service, and supporting the sales team. The ideal candidate should have a degree or relevant experience, advanced Excel skills, and a self-starter attitude.
EDI Integration Engineer II
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 05, 2025
This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.
Senior Solutions Architect
Company: Grafana Labs
Location: Germany
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate should have experience with observability technologies, Kubernetes, cloud platforms, and excellent communication skills.
Enterprise Account Executive
Company: Twilio
Location: Singapore
Posted Dec 05, 2025
Twilio is seeking a New Business Enterprise Account Executive to join their rapidly growing team. The role involves prospecting, solution selling, and acquiring G2K Enterprise accounts in various industries in China. The position requires strong interpersonal and communication skills, analytical account development strategy, and the ability to influence and build effective working relationships.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.
Senior Solutions Architect
Company: Grafana Labs
Location: UK
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate will have extensive experience with observability technologies, strong communication skills, and a passion for helping customers succeed.