Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Strategic Product Partnerships Manager
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The Senior Strategic Partnerships Manager role at HubSpot involves building and scaling high-value relationships with strategic partners to drive innovation, growth, and impact across the ecosystem. The role requires strategic thinking, relationship management, and operational excellence, with a focus on partnership strategy, execution, performance, collaboration, and innovation.
Staff Backend Product Software Engineer, Core Sync
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and customer impact.
Engineering Lead - Machine Learning
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The AI Platform at HubSpot is responsible for driving key AI features across the company. The AI Excellence Group focuses on building scalable AI solutions that enhance HubSpot's product ecosystem. The role involves leading and mentoring teams, driving technical strategy, fostering collaboration, and partnering with product teams to deliver AI value to customers.
Support Account Manager
Company: Saviynt
Location: Remote
Posted Dec 05, 2025
This job description outlines the role of a Support Account Manager, emphasizing customer support, issue resolution, cross-functional collaboration, and required skills like communication and problem-solving. It highlights responsibilities such as account management, performance monitoring, and proactive engagement with customers.
Accounts Receivable Specialist 1
Company: VSP Vision
Location: USA
Posted Dec 05, 2025
The job description outlines the responsibilities and requirements for an Accounts Receivable role in a distributed workforce environment. The position involves providing excellent service and support, acting as the primary point of contact for complex inquiries, performing various Accounts Receivable tasks, collaborating with customers and business partners, maintaining data integrity and security, and mentoring new teammates. The ideal candidate should have 1-2 years of relevant experience, strong math and problem-solving skills, effective communication abilities, and the ability to work within multiple systems.
Senior Sales Manager
Company: Sanity
Location: Remote
Posted Dec 05, 2025
Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media and entertainment industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their content.
Account Executive, Small Business - Nordics (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of an Account Executive Small Business at HubSpot involves using outbound selling strategies to find new business, generate leads, and sell the HubSpot value proposition to small and mid-sized businesses. The position is based out of a home office or the Dublin office and is a full closing role. The responsibilities include identifying customer challenges, consistently closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ years of closing sales experience, fluency in English, and strong communication, time management, and adaptability skills.
Data Platform Technical Lead
Company: Welltech
Location: Remote
Posted Dec 05, 2025
Welltech is a global leader in the health and fitness industry with over 200 million installs across three life-changing apps. The company aims to transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys. They are seeking a Staff Data Engineer to lead a team in modernizing their data platform, ensuring seamless customer experiences and driving business growth.
Senior Software Engineer - Backend
Company: HitPay
Location: Remote
Posted Dec 05, 2025
HitPay is a payments infrastructure platform for growing businesses in APAC, enabling them to accept online and in-person payments through trusted local methods. The company is headquartered in Singapore and regulated by central banks across Southeast Asia. As a Senior Software Engineer at HitPay, you will play a critical role in shaping the core of their payments and commerce platform, architecting and developing robust backend solutions, and collaborating with product and engineering teams to deliver impactful solutions.
Enterprise Account Executive
Company: Anaplan
Location: Remote
Posted Dec 05, 2025
Anaplan is hiring an Enterprise Account Executive to sell their connected planning platform to TMT (Telco, Media, Technology) industry leaders. The role involves identifying business problems, building business value, conducting presentations, managing opportunities, and working cross-functionally. The ideal candidate has 5+ years of consultative sales experience, a strong network in the industry, and experience selling SaaS solutions into TMT organizations.
SMB Account Executive
Company: Canva
Location: UK
Posted Dec 05, 2025
Canva is seeking an Account Executive to join their team in London. The role involves working closely with SMB customers to understand their goals and provide tailored solutions. The ideal candidate should have a proven track record in outbound sales, strong communication skills, and familiarity with CRM and outreach software. Canva offers a range of benefits, including equity packages, inclusive parental leave, and a Vibe & Thrive allowance.