Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and work with the latest technologies. The role requires a Bachelors Degree, solid experience in Java and Front End development, and proficiency in Japanese language. Knowledge in Microservices concepts and JLPT N1N3 certification are preferred.
Digital Sales Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM's Technology Sales is evolving to break boundaries with innovative approaches. They seek recent graduates who can combine technical interests with people skills to prospect and co-create solutions with customers, partners, and colleagues. The role involves providing clients with the heartbeat of their digital enterprise, being a subject matter expert on secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI.
SAP EAM Asset Data Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job description outlines a senior SAP consultant role at IBM requiring expertise in EAM and PM modules, end-to-end project experience, leadership skills, and technical proficiency. It emphasizes strong communication, problem-solving, and stakeholder management abilities for successful project delivery.
Managing Architect Oracle Financial
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.
Oracle Supply Chain Planning Consultant
Company: IBM
Location: DUBAI, AE
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a delivery consultant role in Oracle Supply Chain Planning. The role involves customer-facing responsibilities, project management, and technical expertise in supply chain applications. The position offers the chance to work on cutting-edge cloud implementations across various industries and regions.
[IBM Japan:iX] IT Solution Consultant – Experience Solution
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.
Application Developer-Oracle eBS
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
This role involves collaborating with global clients to develop hybrid cloud and AI solutions, requiring technical expertise in Agile, DevOps, and data migration, with opportunities for professional growth through mentorship and training programs.
Delivery Project Executive - Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
IBM is seeking highly motivated and experienced individuals for the role of Delivery Project Executive. The role involves leading client engagements, managing relationships, and ensuring successful program implementation. The ideal candidate should have exceptional client-facing skills, experience in category management and strategic sourcing, and a proven track record of leading sourcing teams.
SAP EAM Work Management Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, with extensive experience in Plant Maintenance modules across at least 2 full implementations. The role requires strong technical and business skills, excellent leadership, and the ability to build successful client relationships.
Software Developer (Java Back-End) - IBM Data Intelligence
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
IBM is seeking a skilled backend software developer to join their Data Intelligence development team. The role involves designing, implementing, and maintaining new data lineage features and components, as well as developing data agents for customers to retrieve lineage from their data sources. The candidate will work closely with cross-functional teams and contribute to increasing data pipeline transparency for customers.
AI Engineer Intern– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Engineer interns. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Security Consultant - Security Solution Design
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.