Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
SAP Consultant-Energy Environment and Utilities
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.
Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.
Operational Buyer - German speaking
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM is seeking a self-driven and highly motivated Operation Buyer to join their Procurement Services team for a key client in EMEA. The role involves acting as a first point of contact for procurement activities, ensuring smooth operation of category directives, and providing support for procurement applications and processes.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting emphasizing collaboration with global clients, digital transformation, and career growth. It outlines responsibilities in accounting and financial reporting, along with required qualifications and preferred skills. The role highlights innovation, mentorship, and a supportive work environment.
Procurement Profession and Tactical Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Procurement Specialist at IBM. The position requires a Bachelor's degree, 2-5 years of experience in procurement, strong communication skills, contracting knowledge, and proficiency in Microsoft Office Suite. The role involves end-to-end procurement operations, vendor onboarding, managing relationships, and ensuring audit readiness. IBM emphasizes a positive attitude, curiosity, and the ability to work in the North America time zone.
Database Engineer - DSE and HCD
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job description for a DSEHCD database engineer role at IBM Software. It highlights the opportunity to work on a distributed database powering critical infrastructure, collaborate with talented engineers, and tackle complex technical challenges. The role involves building and improving the core of the database, owning the development lifecycle, debugging distributed systems, and contributing to technical documentation.
Hardware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking developers and hardware development engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware firmware and semiconductors for IBM products. Required skills include programming, computer architecture, and hardware design.
IBM Tech Sales Accelerator Program: Client Engineering AI Engineer Dubai - IBM MEA
Company: IBM
Location: ABU DHABI, AE
Posted Dec 04, 2025
The IBM Tech Sales Accelerator Program is a structured development path for ambitious graduates, offering hands-on training, mentorship, and real-world experience within IBM Client Engineering. Participants will work on pilot development, collaboration, customer engagement, and stay updated with industry trends and innovation.
Billing Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.
Software Engineer II - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically within the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position focuses on infrastructure and security lifecycle management, with responsibilities including design, implementation, collaboration, and problem-solving.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.
Engineering Manager - HashiCorp InfraGraph, Graph Engine Team
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager for the Graph Engine Team. This team is responsible for building a new resource graph system to model, connect, and query infrastructure resources, applications, services, and ownership. The role involves providing direction, setting expectations, ensuring delivery and operational health, guiding technical tradeoffs, participating in on-call rotations, partnering with cross-functional leaders, fostering diversity and inclusion, and helping engineers grow their skills and careers.