Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the role of a Process Analyst for HR Contact Center. It highlights the collaborative and innovative work environment, the use of agile methodologies and AI-powered workflows, and the support provided by mentors and coaches. The role involves resolving HR-related queries from employees through various communication channels and requires a Bachelor's degree, experience in HR Contact Center Operations, and proficiency in MS Office applications.
Business Development Leader for California
Company: IBM
Location: Irvine, US
Posted Dec 04, 2025
The SLED industry is experiencing significant growth, with plans to exceed $600M. The role of Business Development Leader (BDL) is crucial in building a sales pipeline of IBM Consulting opportunities across three growth platforms. The BDL will work closely with Lead Client Partners (LCP) to develop client relationships, identify business objectives, and implement a business development strategy for the territory.
Senior Database Reliability Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The IBM Cloud Databases ICD team is seeking cloud developers with a passion for automating, running, and operating databases. The role involves developing configuration scripts, tooling, and automation for databases in a highly available Kubernetes-based cloud environment. The team offers various benefits and opportunities for growth.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Technology Business Division is seeking sales professionals to propose and provide IBM technology products and related services to enterprise finance, manufacturing, distribution, and retail customers. The role involves collaborating with partner companies to create business value for large customers in priority areas. The position requires deep understanding of customer business challenges and the ability to make innovative proposals using IBM's cutting-edge technologies and solutions. IBM offers comprehensive onboarding training and a learning culture to support continuous skill development and career growth.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Package Specialist-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role includes assisting clients in SAP MDG selection, implementation, and support, as well as participating in implementations, developing master data maintenance solutions, and leading data migration and cleansing initiatives. The position requires a Bachelor's degree, 12+ years of industry experience, and expertise in SAP Data Management Tools and MDG configuration.
Design Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Corporate Account Manager
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Corporate Account Manager. The position involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions, and ensuring enterprises achieve efficiency, security, and scalability in their cloud journey. The role requires 2+ years of complex full cycle sales closing experience, success in managing both inbound and outbound sales motions, familiarity with cloud and infrastructure software, and a strong executive presence.
Fullstack Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The India Systems Development Lab (ISDL) is a key part of IBM's global Systems technology development network, established in 1996. ISDL contributes to innovations across IBM's Systems portfolio, including IBM Z, Power, OpenPOWER Systems, and Storage. The lab fosters a culture of innovation and has filed over 400 patents. ISDL has played a pivotal role in developing products aligned with modern computing trends and has championed modern development methodologies.
Subscription and Annuity Representative – Entry Level Sales Program 2026
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break beyond boundaries with innovative methods. The company is seeking recent graduates to join as Subscription and Annuity Representatives, who will protect the install base of clients and grow their annual spend by identifying expansion opportunities. IBM offers comprehensive onboarding, a collaborative sales environment, and ongoing development to advance careers.
B2B Integration - Senior Consultant
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of an IBM B2B Integration Sterling Data Exchange Delivery Consultant. It highlights the importance of being a trusted advisor, providing best-in-class solutions, and working collaboratively with teams. The role requires strong technical expertise in IBM Sterling B2B Integration and Managed File Transfer products, as well as excellent communication and problem-solving skills.