Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.
Solutions Engineer
Company: IBM
Location: Stockholm, SE
Posted Dec 04, 2025
The Solutions Engineering team at HashiCorp serves as the primary technical resource and internal advocate for customers. Solutions Engineers partner with Sales Executives to support the customer journey, from pipeline creation to renewals. They act as trusted advisors, demonstrating the business value of HashiCorp solutions and driving expansion and adoption. The role requires strong communication, problem-solving, and collaboration skills, as well as deep technical expertise in DevOps, IT operations, security, and HashiCorp tools.
Product Manager - ALM Solutions Training
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The role involves developing and maintaining role-based learning paths for sales, technical partners, and customers. The position requires creating and delivering various training materials, collaborating with teams, facilitating training sessions, monitoring effectiveness, supporting certification programs, and continuously updating content. The ideal candidate should have experience in software training, strong communication skills, familiarity with digital learning platforms, and the ability to translate complex technical concepts into accessible learning experiences.
ACCOUNT TECHNICAL REPRESENTATIVE-TALENT TRANSFORMATION
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in SAP HR Management System. It highlights the importance of knowledge in SAP HR, strong communication skills, and the ability to work with diverse priorities. The role involves inputting employee data, running reports, and providing solutions to issues.
Front-End Developer (Headless Commerce)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The FrontEnd Developer position focuses on designing, developing, and optimizing cutting-edge eCommerce experiences using headless commerce architectures. Key responsibilities include building responsive and scalable frontend experiences, collaborating with teams, implementing API integrations, optimizing performance, and staying updated on industry trends.
Project Manager-Workday
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Project Manager, responsibilities include functional/technical expertise, project planning, setup of HCM modules in Workday, tracking project status, and managing client relationships. The role requires 10+ years of technical/functional experience, strong communication skills, and familiarity with AI-based project management tools.
Java Tech Lead for Financial Institution
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
This text describes a Java team lead role at IBM Consulting focused on modernizing legacy applications and collaborating with clients globally. It outlines technical responsibilities, required expertise in Java technologies, and work arrangements, presenting a professional job description with no overtly positive or negative tone.
Sr. Product Manager - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Product Manager for Project Infragraph, a new capability of the HashiCorp Cloud Platform. The role involves defining, building, and scaling the Connectors Ecosystem, which ingests infrastructure resource data into the graph to enable key use cases. The position requires collaborating with internal and external stakeholders, defining product requirements, and supporting go-to-market efforts.
Technology Lifecycle Services Reals Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes an internship opportunity with IBM's Technology Lifecycle Services team. The role involves supporting renewals and expansions, identifying opportunities for service uplift, collaborating with internal teams, and learning to use IBM sales tools. The internship aims to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.
Associate Designer-User Experience Design
Company: IBM
Location: BANGKOK, TH
Posted Dec 04, 2025
The text describes the Associate Program at IBM Consulting, which offers opportunities to work with diverse clients worldwide. It emphasizes professional development, ongoing learning, mentorship, and personal growth. The role of an Associate Designer involves improving digital innovation, conducting user research, creating wireframes and prototypes, and collaborating with various teams.
Security Manager - HashiCorp Vulnerability Management & Compliance Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Security Manager role focused on vulnerability management and compliance automation. The role involves leading and expanding security programs, overseeing vulnerability lifecycles, implementing automated compliance controls, and collaborating with various teams to embed security into development workflows. The position is part of IBM's HashiCorp division, which provides solutions for automating and securing multicloud and hybrid environments.
Talent Acquisition Coordinator (Dutch language)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The Talent Acquisition Coordinator role at IBM is an integral part of HR, focusing on creating an outstanding employee experience. The role involves end-to-end recruitment process, tracking ongoing hires and projects, and ensuring a proactive approach to enhance the process. The ideal candidate has experience in HR recruitment, good communication and problem-solving skills, and a proactive and responsible approach.