Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
RN Clinical Consultation
Company: Sedgwick
Location: USA
Posted Dec 02, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in financial services and insurance. They are currently hiring 6 nurses for remote positions, with a focus on providing medical care and support to injured employees. The company offers a comprehensive benefits package and encourages ongoing learning and professional development.
RN Clinical Consultation
Company: Sedgwick
Location: USA
Posted Dec 02, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in the financial services and insurance industry. They are currently hiring a part-time nurse to join their team and provide triage services to assess needs and give appropriate care advice.
Principal Product Manager
Company: Synthesia
Location: Remote
Posted Dec 02, 2025
The text promotes Synthesia's AI video platform, highlighting its mission to simplify video creation, growth achievements, and job opportunities. It emphasizes innovation, scalability, and success in the market while showcasing trust from major brands and competitive funding.
Real Specialist
Company: Saviynt
Location: USA
Posted Dec 02, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The Renewal Specialist role is responsible for managing and executing renewal transactions, collaborating with various teams to ensure timely and accurate renewals, and identifying upsell and cross-sell opportunities. Saviynt offers a collaborative culture, competitive compensation, and benefits, and is recognized as a leader in identity security.
Director of UX
Company: HubSpot
Location: USA
Posted Dec 02, 2025
HubSpot is seeking a strategic and empathetic design leader to drive the vision for their Upmarket segment, a rapidly growing customer base. The Director of UX for Upmarket will shape the experience for larger and more complex businesses, leading a team of designers to create intuitive, powerful, and scalable solutions. This role sits at the intersection of design craft, strategy, and business impact, partnering closely with Product, Engineering, and Research leadership.
Happiness Engineer – Customer Support & Success
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 02, 2025
Automattic's Happiness Engineers are responsible for creating and protecting the customer experience. They introduce customers to the open web, teach and solve technical problems, and advocate for customers internally. The role involves customer support, identifying problems, finding efficiency improvements, and piloting new services. Automattic values long-term careers, internal growth, and diverse experiences.
Senior Manager - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 02, 2025
The Senior Manager Analytics role at JustAnswer involves leading a team to build data-driven insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise. The role requires a balance of strategic vision, hands-on technical skills, and mentorship to help the team and company reach the next level of data maturity.
Product Manager - Cards Pricing
Company: Stripe
Location: USA
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Cards team is responsible for accepting credit, debit, and prepaid card payments. The Product Manager for Cards Pricing role involves defining pricing principles, driving pricing decisions, and operationalizing them. The ideal candidate has 5+ years of product experience, 3+ years of pricing experience, and strong collaboration and data analysis skills.
Staff Product Manager - AI Security, Data Access Governance and DLP
Company: Dropbox
Location: USA
Posted Dec 02, 2025
Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.
Software Engineer - Support
Company: Bugcrowd
Location: Mexico
Posted Dec 02, 2025
Bugcrowd is seeking a talented Software Engineer Support to join their Engineering Support team. The role involves troubleshooting technical issues, liaising with issue submitters, and collaborating with various teams to provide technical guidance and solutions. The ideal candidate should have a strong background in software engineering, experience with SLA-driven support, and proficiency in various technologies and tools.
Staff Design Technologist, UX + AI Tools & Transformation
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.
Alliances Director
Company: Anaplan
Location: Germany
Posted Dec 02, 2025
Anaplan is seeking an experienced Alliance Director to lead their partner ecosystem in Germany. The role involves developing a partner engagement strategy, driving demand generation, raising awareness of Anaplan's solutions, and collaborating with various teams to align partner activities with business goals. The ideal candidate should have deep expertise in alliance management, a proven track record in software sales, strong leadership skills, and excellent communication abilities.