Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Employee Experience Specialist - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 02, 2025
First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.
Software Support Engineer (Java / AWS)
Company: Blossom
Location: Colombia
Posted Dec 02, 2025
Blossom is a US-based company with 20+ years of experience in providing financial services to credit unions. They are seeking a hands-on Production Support Engineer with strong analytical skills and experience in fintech or SaaS applications. The role involves troubleshooting, supporting AWS environments, and collaborating with cross-functional teams to improve reliability and client experience.
Senior Customer Success Manager (German/English speaker)
Company: Udacity
Location: Germany,UK
Posted Dec 02, 2025
The Enterprise Customer Success team at Udacity is seeking a Senior Customer Success Manager to help companies and their employees realize the power of Udacity's training at scale. The role involves guiding and coaching customer executives, managers, and employees, maintaining high levels of customer engagement and satisfaction, and partnering with cross-functional teams to translate business needs into new solutions for customers.
Account Manager - Serving Churches
Company: Chaney & Associates
Location: USA
Posted Dec 02, 2025
Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Engineering Manager - Delivery Experiences
Company: Netflix
Location: USA
Posted Dec 02, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.
Support Specialist I
Company: User Interviews
Location: India
Posted Dec 02, 2025
User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.
Director - Merchandising
Company: iHerb
Location: USA
Posted Dec 02, 2025
The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.
Manager, Software Engineering - Billing
Company: Figma
Location: USA
Posted Dec 02, 2025
This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.
IT Service Design Lead – USACE Mission Support
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a Software Development and Support position within the Software Development amp Support Digital job family at Guidehouse. The role involves providing technical and managerial leadership for IT service design initiatives supporting the US Army Corps of Engineers. Key responsibilities include leading the design and optimization of IT services, establishing service design goals and frameworks, managing service design teams, and ensuring compliance with DoD cybersecurity and governance policies. The position requires US citizenship, a Secret security clearance, at least 14 years of relevant experience, and expertise in service optimization, enterprise IT architecture, and innovation methodologies. The annual salary range is $149,000 to $248,000.
Technical Support Expert 2 - Segment
Company: Twilio
Location: Colombia
Posted Dec 02, 2025
The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.
Global Clinical Trainer - Leadless Technologies
Company: Abbott
Location: USA
Posted Dec 02, 2025
Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.