Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Software Development Engineer (Storefront)
Company: Recharge
Location: Remote
Posted Nov 29, 2025
The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.
Product Operations Lead - MetaMask
Company: Consensys
Location: Remote
Posted Nov 29, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They have been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Technical Product Marketing Manager - Cybersecurity
Company: Canonical
Location: Remote
Posted Nov 29, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is seeking a Technical Product Marketing Manager to develop go-to-market plans for their global security and compliance portfolio, requiring deep technical understanding and strategic marketing expertise.
Customer Success Manager
Company: Tines
Location: Remote
Posted Nov 29, 2025
The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.
Staff Applied AI/ML Engineer - Growth
Company: Gusto, Inc.
Location: Remote
Posted Nov 29, 2025
The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.
IT Project Manager
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.
Staff Data Scientist - Ads
Company: Reddit
Location: Remote
Posted Nov 29, 2025
Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.
Staff Product Designer - Dashboard
Company: Stripe
Location: Remote
Posted Nov 29, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.
Observability Engineering Manager
Company: Canonical
Location: Remote
Posted Nov 29, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring an Observability Engineering Manager to lead the development of distributed tracing or service mesh products as part of their Observability group. Canonical is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and a founder-led, profitable, and growing company.
Product Marketing Manager
Company: Stripe
Location: Remote
Posted Nov 29, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking experienced product marketers to shape product roadmaps, drive launches, and grow adoption for critical products. The role involves developing messaging, positioning, and campaign content, as well as collaborating with various teams across the organization.
Customer Experience Lead (Operations Support)
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.
Junior Product Manager
Company: Canonical
Location: Remote
Posted Nov 29, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical seeks product managers with a passion for open source, strong leadership and communication skills, and a desire to drive product strategy and shape market demands.