Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Manager Customer Success Operations
Company: Hammerspace
Location: UK
Posted Nov 27, 2025
The job posting is for a Senior Manager Customer Success Operations in EMEA to drive execution and optimization of the global Customer Success framework. The role involves designing and maintaining operational processes, owning Customer Success platforms, and developing performance analytics and reporting. Hammerspace offers a broad range of benefits and is an Equal Opportunity Employer.
Enterprise Sales Manager
Company: Canva
Location: UK
Posted Nov 27, 2025
Canva is a company that redefines how the world experiences design. They have offices in Sydney, Australia and London, and offer flexible work options. The Enterprise Sales Manager role focuses on revenue growth, customer satisfaction, and process improvement. Canva offers benefits such as equity packages, inclusive parental leave, and a Vibe & Thrive allowance.
Software Engineer (L5) - Studio Infrastructure
Company: Netflix
Location: USA
Posted Nov 27, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to design and develop an in-house infrastructure platform to support creative productions as they expand globally. The role involves collaborating with various teams to deliver technology experiences for creative users and requires expertise in Go, Java, distributed systems, and cloud providers.
Website Experience Manager
Company: Fortive
Location: USA
Posted Nov 27, 2025
The text discusses optimizing a website's web presence, content, and SEO strategy to improve customer engagement, conversion funnels, and organic search performance. It emphasizes staying up-to-date with emerging technologies like AI and LLMs, conducting performance experiments, and collaborating with cross-functional teams.
Strategic Account Executive
Company: GitLab
Location: Germany
Posted Nov 27, 2025
The job posting is for a role in the South of Germany that involves providing account leadership and direction in the pre and post-sales process for GitLab's strategic large prospects and customers. The role requires excellent negotiation, presentation, and closing skills, as well as experience selling into large organizations. The company values customer benefit and encourages applications from candidates who may not match all requirements.
Sales Enterprise Account Executive, Corporate Impact - YourCause
Company: Blackbaud
Location: USA
Posted Nov 27, 2025
The role is for an Enterprise Account Executive at Blackbaud Corporate Impacts Enterprise Sales team, selling the YourCause platform. The position involves building executive relationships, executing partnership programs, and achieving sales goals. The ideal candidate has 6-10 years of commercial SaaS selling experience, a proven track record of exceeding sales goals, and strong consultative selling skills.
Strategic Sales Manager – Repowering and Service
Company: SMA America
Location: USA
Posted Nov 27, 2025
The Strategic Sales Manager Repowering and Service East Coast position is responsible for driving service sales growth with key accounts across the East Coast region. The role involves supporting and developing key accounts, managing customer requirements, preparing business plans, conducting market analysis, identifying new customers, and collaborating with the Business Unit and Service Organization to improve the service product portfolio. The position requires a Bachelor's degree in electrical engineering or equivalent, several years of experience in managing complex service agreements, and strong business acumen. Preferred qualifications include strong analytical skills, an entrepreneurial spirit, proven success in winning new customers, and proficiency in English, German, and Spanish languages.
Investigative Analyst
Company: First Advantage
Location: USA
Posted Nov 27, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company empowers its team members to be their authentic selves and treats all with respect, integrity, and fairness.
Strategic Partner Success Director
Company: First Advantage
Location: USA
Posted Nov 27, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company seeks a Strategic Partner Manager to manage relationships with top-tier partners, drive revenue growth, and ensure successful execution of joint go-to-market plans.
Medical Information Specialist (PharmD/RPh preferred)
Company: EVERSANA
Location: USA
Posted Nov 27, 2025
EVERSANA is a global healthcare company committed to improving patient lives through innovative therapies and inclusive culture. The job description highlights Medical Information roles requiring clinical expertise, customer-centric approaches, and compliance with regulatory standards. The company emphasizes diversity, professional growth, and ethical practices while offering competitive benefits and a supportive work environment.
Solution Consultant CRM (Salesforce)
Company: Digital Alchemy Limited
Location: USA
Posted Nov 27, 2025
Digital Alchemy is a global Marketing Automation Services Provider offering CRM solutions and technical support. The role of a Solution Consultant CRM involves designing, implementing, and maintaining CRM systems to support business strategies. Key responsibilities include development, integration, data management, and technical leadership. Required skills include CRM platform expertise, programming languages, and project management abilities.
Director - Inside Sales
Company: Figma
Location: USA
Posted Nov 27, 2025
The Director of Inside Sales at Figma will lead a global renewals strategy, build world-class programs, and drive operational excellence. The role requires 10+ years of SaaS experience, leadership skills, and a passion for building systems and developing future sales leaders.