Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Contract Manager, Upmarket - German Speaker
Company: HubSpot
Location: Germany
Posted Nov 26, 2025
The role of a Contract Manager at HubSpot involves handling customer contracts, communicating with customers and internal colleagues, ensuring accurate resolution of inquiries, executing renewals, managing account-related tasks, and collaborating with various teams to drive growth and positive customer experiences. The ideal candidate should have fluency in English and German, negotiation or sales experience, passion for creating great customer experiences, problem-solving skills, prior account management and customer retention experience, clear communication skills, prioritization and organizational skills, and the ability to contribute to a positive team environment.
Director - Partner Field Sales
Company: Tanium
Location: Spain
Posted Nov 26, 2025
Tanium's partner ecosystem is critical for helping customers protect their organization, people, and what matters most. The company's technology allows customers to redefine what's possible with the power of certainty. The Director Partner Field Sales role supports sales leadership and partners to accelerate planning, customer prospecting, and overall new customer and ARR growth. Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering, securing more than 32M endpoints around the world.
Staff Software Engineer
Company: Earnest
Location: USA
Posted Nov 26, 2025
The job posting is for a Staff Software Engineer position at Earnest LLC in Oakland, CA. The role involves driving technical strategy, leading development of scalable lending products, and collaborating with cross-functional teams. The position is fully remote with a salary of $207,585 per year.
Senior Cisco UCCE Support Engineer
Company: TTEC Digital
Location: Philippines
Posted Nov 26, 2025
TTEC Digital is seeking an experienced Cisco UCCE Senior Engineer to join their Contact Center Managed Services team. The role involves scripting and configuring UCCE Dialer applications, managing Cisco Dialer and Acqueon LCM platforms, and collaborating with business teams. The company values employee support and aims to create a thriving workplace. TTEC has been certified as a Great Place to Work for 2024-2025.
Personal Litigation Injury Protection Resolution Specialist
Company: Reserv
Location: USA
Posted Nov 26, 2025
Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.
Associate Analyst - Cyber Threat Intelligence
Company: SONY global
Location: USA
Posted Nov 26, 2025
Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.
Enterprise Solutions Engineer
Company: ElevenLabs
Location: Mexico,Argentina
Posted Nov 26, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a Solutions Engineer to scale their technical solutions for enterprise customers.
Senior Data Scientist (Power Systems)
Company: Phaidra
Location: USA
Posted Nov 26, 2025
The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.
Strategic Account Executive
Company: GitLab
Location: Sweden
Posted Nov 26, 2025
The role of a Strategic Account Executive at GitLab involves supporting large prospects and customers in the telecommunications space, providing account leadership, conducting sales activities, ensuring successful product adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating with the team, utilizing a consultative approach, developing account plans, collaborating with marketing, and meeting customer needs. The role requires a desire to see customers benefit, high account management skills, experience selling into large organizations, excellent negotiation and presentation skills, and the ability to use GitLab.
Sr Reconciliation Representative
Company: American Specialty Health Incorporated
Location: USA
Posted Nov 26, 2025
American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.
Counsel - Commercial Contracts
Company: S&P Global
Location: USA
Posted Nov 26, 2025
The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.
Sales Leader
Company: Mapbox
Location: USA
Posted Nov 26, 2025
Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.