Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Financial Analyst - Corporate Finance
Company: Webflow
Location: USA
Posted Nov 26, 2025
Webflow seeks a Senior Financial Analyst to join their remote-first team, offering competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences through innovative financial modeling and strategic planning.
Senior Backend Engineer - Assets
Company: Webflow
Location: USA
Posted Nov 26, 2025
Webflow is building a next-generation AI-native Digital Asset Manager as a core component of their Digital Experience Platform. The company is looking for a Senior Backend Engineer to collaborate with cross-functional teams and solve complex technical challenges. The role offers remote work, competitive compensation, and benefits.
Project Manager
Company: Cyderes
Location: USA
Posted Nov 26, 2025
Cyderes is a cybersecurity company that helps organizations manage IAM exposure, mitigate risks, and respond to threats with MDR services. They offer a Project Manager role to oversee technical projects, requiring strong organizational, communication, and technical skills. Cyderes is an equal opportunity employer.
Senior Staff Engineer - Online Datastores
Company: Webflow
Location: USA
Posted Nov 26, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are seeking a Senior Staff Engineer Online Datastores to help build and operate reliable, high-performance datastores using Apache Druid, MongoDB, and Postgres. The role involves ensuring high reliability, uptime, and query performance, managing data lifecycle, optimizing performance and cost efficiency, and providing technical leadership and mentorship.
Senior Legal Counsel
Company: Typeform
Location: Germany,Ireland,Netherlands,UK
Posted Nov 26, 2025
The role is for a legal professional with SaaS experience who can blend legal expertise with business acumen, process optimization, and project management skills. The ideal candidate will lead complex vendor and customer negotiations, improve contract workflows, build governance processes, support enterprise sales, and drive cross-functional initiatives. The role requires a qualified lawyer with 4-6 years of experience, SaaS or tech experience, and exposure to commercial and operational areas.
Account Executive - New Verticals
Company: Mercury
Location: USA
Posted Nov 26, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, collaborating with various teams, and translating customer feedback into product insights.
Oracle Database and Application Support
Company: NECSWS
Location: UK
Posted Nov 26, 2025
NEC Software Solutions offers a role with hybrid work options, competitive benefits, and opportunities to support public services. The position involves Oracle Database support and collaboration with diverse clients, emphasizing professional growth and impactful work.
Senior Account Executive - eCommerce
Company: Mercury
Location: USA
Posted Nov 26, 2025
Mercury is seeking a seasoned sales professional to join their eCommerce sales team. The role focuses on selling to established high-value midmarket brands generating millions in annual revenue. The successful candidate will own the full sales cycle, build and maintain a high-quality pipeline, conduct in-depth discovery, and collaborate with underwriters and the Relationship Management team. Mercury values diversity and offers a competitive total rewards package.
Director - Actuarial
Company: Strive Health
Location: USA
Posted Nov 26, 2025
This job description outlines the responsibilities of an Actuarial Director role, including team management, financial analysis, and collaboration with cross-functional teams. It specifies qualifications, preferred skills, and a salary range of $130,000-$179,500 annually.
Customer Engineer
Company: Builder.io
Location: USA
Posted Nov 26, 2025
Builder.io is a Visual Development Platform that empowers design and development teams to build digital products using modern workflows powered by AI. The role involves collaborating with engineering, design, and product teams to help customers reimagine how they design, build, and scale digital experiences. Key responsibilities include leading onboarding programs, guiding customers through implementation, collaborating with developers and designers, identifying high-impact workflows, developing enablement resources, and partnering with product and engineering teams.
Senior Counsel - Commercial and Compliance
Company: D-Wave Quantum
Location: Remote
Posted Nov 26, 2025
DWave seeks a Senior Counsel to provide legal expertise in complex transactions and compliance. The role involves drafting agreements, managing risks, and collaborating across teams. The company emphasizes innovation, inclusivity, and career growth.
Staff Software Engineer, Assets - Distributed Systems
Company: Webflow
Location: USA
Posted Nov 26, 2025
Webflow is building an AI-native Digital Experience Platform and a next-generation Digital Asset Manager. They are looking for a Staff Engineer to architect and implement user interfaces, scalable data architectures, and API endpoints. The role offers competitive compensation and benefits, and emphasizes collaboration, mentorship, and inclusive practices.