Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Engineering Manager - Localization and Site Discovery
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.
Client Success Manager
Company: Modern Health
Location: UK
Posted Nov 24, 2025
The role of a Client Success Manager at Modern Health involves managing enterprise accounts, building relationships with global stakeholders, partnering with sales and internal teams, and driving engagement with mental wellness programs. The ideal candidate has experience managing large-scale client relationships, analyzing data, and achieving high retention, adoption, and expansion metrics.
Senior Security Enginee - Cloud Security
Company: Webflow
Location: Argentina
Posted Nov 24, 2025
Webflow is building a leading AI-native Digital Experience Platform as a remote-first company focused on trust, transparency, creativity, and empowering teams to design, launch, and optimize for the web without barriers. They are seeking a Senior Security Engineer Cloud Security to join their Security Operations team and help harden their cloud environment, ensure secure-by-design principles, and meet current and future security needs.
Solutions Engineer - Emerging Enterprise
Company: Lumos
Location: USA
Posted Nov 24, 2025
The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.
Senior Director - Data Engineering (AWS)
Company: phData
Location: USA
Posted Nov 24, 2025
This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.
Senior Consultant Data and AI Strategy
Company: phData
Location: USA
Posted Nov 24, 2025
This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.
Support Engineer
Company: n8n
Location: EMEA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, building a diverse team, cultivating a large community, and raising significant funding. n8n is committed to diversity, inclusion, and providing excellent customer support through its Tier 2 Support team.
Marketing Manager - Lifecycle
Company: Kraken
Location: UK
Posted Nov 24, 2025
Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a global team and opportunities for marketing professionals to contribute to industry growth through innovation and customer-centric strategies.
Senior Database Reliability Engineer
Company: Webflow
Location: Argentina
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Database Reliability Engineer to join their team and ensure databases and applications are performant, scalable, and reliable. The role involves optimizing database performance, designing and maintaining libraries, implementing caching strategies, collaborating with product engineers, and supporting MongoDB and PostgreSQL in production environments.
Director - Accounting
Company: Ditto
Location: USA
Posted Nov 24, 2025
Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.
Developer Success Engineer
Company: Vercel
Location: Netherlands,Germany,UK
Posted Nov 24, 2025
Vercel is hiring a Developer Success Engineer to guide customers through technical milestones, provide implementation guidance, troubleshoot issues, and create scalable resources. The role involves working with various customers, authoring documentation, partnering with teams, and identifying opportunities for growth.
Software Engineer - Security Assurance
Company: Grafana Labs
Location: Canada
Posted Nov 24, 2025
The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a remote-first company. The role involves building and maintaining security systems, collaborating with cross-functional teams, and developing automated security assurance programs. The company values agile principles, high-velocity expectations, and an OSS-first mindset.