Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Learning Experience Designer
Company: GitLab
Location: USA
Posted Nov 24, 2025
GitLab is seeking a Senior Learning Experience Designer to join their Professional Services team. The role involves creating engaging, outcome-driven learning experiences for customers using instructional design expertise and technical knowledge. The ideal candidate will have experience in creating various learning materials and be passionate about simplifying complex technical topics.
Senior Software Engineer (Tech Lead, React/Next/Nest)
Company: RV LIFE
Location: Anywhere
Posted Nov 24, 2025
RV LIFE is seeking a Senior Software Engineer to lead the development of innovative applications for RVing technology. The role involves architecting and developing scalable, serverless solutions on AWS, leading greenfield development, and providing technical leadership. The company values innovation, collaboration, and continuous learning in a fully remote environment.
Lead Infrastructure Engineer
Company: Builder.io
Location: North America
Posted Nov 24, 2025
The role of Lead Infrastructure Engineer on the Fusion team involves shaping the future of the production platform Fusion Cloud. The responsibilities include VPC architecture, Kubernetes scaling, networking, Infrastructure-as-Code, observability, and tooling. The requirements include 7+ years of experience in SRE/DevOps/Infrastructure Engineering, deep expertise in a major cloud provider, proficiency in managing production environments, adaptability, customer focus, and IaC/scripting skills.
Full-Stack Web Development Manager– Adobe AEM / Marketing Integrations
Company: iRhythm
Location: Remote
Posted Nov 23, 2025
iRhythm is a digital healthcare company seeking a manager-level Full Stack Web Developer to lead and evolve their global digital experience. The role involves technical leadership, full-stack development, managerial responsibilities, security compliance, documentation, collaboration, and communication. The company offers competitive compensation, benefits, and a focus on diversity and inclusion.
Lead Technical Skills Enablement Program Manager - Customer Succes
Company: HubSpot
Location: Remote
Posted Nov 24, 2025
This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.
Engineering Manager - Growth
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an Engineering Manager for Growth Personalization to lead a team building and maintaining the company's personalization infrastructure. The role involves collaborating with cross-functional teams, defining technical strategy, and driving user engagement through personalized experiences. Zapier values responsible AI use and emphasizes remote work, diversity, and inclusivity.
Sr Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 24, 2025
The Sr Data Solutions Analyst role at Liberty Mutual involves standardizing financial data using their Financial Data platform. The position requires financial and insurance expertise, critical thinking, and the ability to craft sophisticated data solutions. The role includes working with stakeholders to define metrics, prioritize efforts, and ensure high-quality data deliverables.
Customer Success Manager - High Touch
Company: n8n
Location: USA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.
Webflow Lead Solutions Architect - Strategic Accounts
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites. The company is looking for a Lead Solutions Architect with extensive experience in web development and enterprise consulting to drive long-term strategy and influence product direction.
Identity Security - Sr. Customer Success Manager
Company: Saviynt
Location: Remote
Posted Nov 24, 2025
Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.
Senior Sales Engineer / Solutions Engineer
Company: Yubico
Location: Remote
Posted Nov 24, 2025
Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.
Sr. Product Designer - Assessments
Company: Khan Academy
Location: USA
Posted Nov 24, 2025
Khan Academy seeks a Senior Product Designer to innovate K12 solutions, focusing on equitable education. The role emphasizes accessibility, collaboration, and impactful design within a mission-driven nonprofit. The text highlights their commitment to diverse communities, learning outcomes, and transformative educational tools.