Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Cyber Security Analyst
Company: Immersive
Location: UK
Posted Nov 23, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations improve their security posture through immersive threat simulations and readiness assessments. The company is hiring a Cyber Security Analyst to join their Risk & Security team in the UK, focusing on securing their internal estate and the Immersive One platform. The role involves operating security platforms, documenting SOPs, horizon scanning for threats, managing bug bounty programs, and conducting security audits. Immersive Labs offers a range of benefits and values, including flexibility, career development, and a sociable team culture.
Data Science Lead - Guest Funnel Science
Company: Airbnb
Location: USA
Posted Nov 23, 2025
The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.
Manager, Software Engineering - Expressive AI
Company: Figma
Location: Remote
Posted Nov 23, 2025
The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.
Staff Engineer
Company: Cofactr
Location: USA
Posted Nov 23, 2025
Cofactr is a startup redefining the electronics supply chain with a platform combining software, marketplace, and logistics support. They are seeking a Senior Fullstack Engineer to architect and build product features, lead projects, collaborate with teams, and shape engineering culture as they scale. The role requires 8+ years of experience, expertise in React, TypeScript, Python, and Postgres, and excellent communication and leadership skills.
Director Alliances
Company: EDB
Location: USA
Posted Nov 23, 2025
EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking a highly experienced Sr Director of Strategic Alliances to define, drive, and execute the company's strategic alliances strategy. The role involves building deep relationships with global technology leaders, negotiating high-value agreements, and accelerating the product roadmap through partnerships.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Enterprise Sales Development Representative
Company: Avive
Location: USA
Posted Nov 23, 2025
Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.
Sales Development Representative - API/CPaaS
Company: Vonage
Location: USA
Posted Nov 23, 2025
The role of Sales Development Representative at Vonage API is crucial for generating sales pipeline and refining sales and marketing strategy. The position offers tremendous growth opportunities and the chance to develop skills in B2B technology sales and marketing. The company is growing rapidly and expects SDRs to grow to more senior positions as they gain experience and achieve higher levels of performance.
Sales Development Representative
Company: Sanity
Location: Europe
Posted Nov 23, 2025
Sanity.io is hiring a Sales Development Representative for their European team, emphasizing growth, innovation, and a supportive culture. The role involves building pipelines, collaborating with teams, and contributing to product strategy. The company highlights its mission to revolutionize content operations with a flexible platform and a diverse, inclusive culture.
Sr Customer Data Analyst
Company: n8n
Location: Europe
Posted Nov 23, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.
Customer Support Specialist I
Company: SQUIRE
Location: USA
Posted Nov 23, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.
Senior Product Marketing Manager
Company: Immersive
Location: USA
Posted Nov 23, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive the evolution of their flagship platform.