Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Global Head R&D
Company: Cerba Research
Location: Netherlands,UK
Posted Nov 23, 2025
The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.
Manager, Mid-Market Sales
Company: Figma
Location: USA
Posted Nov 23, 2025
Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.
Senior Go-to-Market (RevOps) Engineer
Company: Skedda
Location: Europe
Posted Nov 23, 2025
Skedda offers a competitive salary, flexible work, and a collaborative environment. The role involves developing software and contributing to product improvements. The company emphasizes quality, ownership, and innovation.
Social & Creative Strategy Manager
Company: Megaport
Location: USA
Posted Nov 23, 2025
Megaport, a global leader in Network as a Service (NaaS), emphasizes a collaborative and supportive work culture with a focus on innovation and customer-centricity. The role seeks a creative leader to shape brand narratives across multiple channels while driving community engagement and content quality through strategic storytelling and cross-functional collaboration.
Data Engineer
Company: Zapier
Location: North America,EMEA
Posted Nov 23, 2025
Zapier is seeking a Data Engineer to help shape data systems and scale automation globally. The role involves building scalable data services, collaborating with teams, and ensuring data reliability. The company emphasizes diversity, remote work flexibility, and a commitment to inclusion.
Senior Software Engineer
Company: SciLeads
Location: UK
Posted Nov 23, 2025
SciLeads is a fast-growing, award-winning SaaS company in the life science and pharmaceutical industry. They are seeking an experienced Senior Software Engineer to lead technical vision and drive the development of their platform. The company values putting people first and offers a fully remote working culture with various benefits.
Cloud Data Engineer (SQL, AI Search, and Observability)
Company: OnBoard
Location: USA
Posted Nov 23, 2025
The Cloud Data Engineer role involves designing, deploying, and operating SQL Server workloads and AI search platforms. Key responsibilities include building AI search and Elasticsearch clusters, collaborating with developers and ML teams, integrating observability, optimizing SQL queries, securing data access, automating operations, implementing IaC, driving incident resolution, and maintaining technical documentation. The ideal candidate should have 3-5 years of experience managing Microsoft SQL Server, strong experience with full-text and semantic search, experience with RAG/LLM architectures, proficiency in tuning database performance, experience with observability platforms, automation scripting, and Infrastructure-as-Code.
Lead Counsel - Privacy
Company: HubSpot
Location: USA
Posted Nov 23, 2025
HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.
Account Executive - SMB
Company: Sprout Social
Location: Australia
Posted Nov 23, 2025
Sprout Social is seeking a highly driven, collaborative, and tech-savvy SMB Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves driving new business, generating pipeline coverage, using solution-based value selling, partnering with team members, and owning performance metrics. The company offers a supportive environment for career growth and development.
Field Marketing Manager
Company: Zendesk
Location: Netherlands
Posted Nov 23, 2025
The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.
Solutions Architect - WAMS
Company: SpryPoint
Location: USA
Posted Nov 23, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the metertocash process, with a focus on customer success and continuous improvement.
Presales consultant - NEC Revenues and Benefits
Company: NECSWS
Location: UK
Posted Nov 23, 2025
NEC Software Solutions is a global tech company with over 3000 employees across six countries. The job posting seeks a Presales Consultant to support revenue and benefits solutions, emphasizing collaboration, technical expertise, and customer engagement. The role offers competitive benefits including medical cover, holiday entitlement, and pension contributions.