Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Tech Lead - Storyteller Core Platform
Company: Storyteller
Location: Romania
Posted Nov 20, 2025
Storyteller is a fast-growing B2B SaaS platform seeking a technical leader to develop high-performance APIs and SDKs for sports brands. The role involves managing a team, designing systems, and leveraging AI, with a focus on scalability and innovation.
Tech Lead - Storyteller Core Platform
Company: Storyteller
Location: Hungary
Posted Nov 20, 2025
Storyteller is a fast-growing B2B SaaS company seeking a technical leader to manage a team and build scalable APIs. The role involves mentoring, system design, and AI integration, with a focus on sports tech. The process includes a take-home task and interviews.
Software Engineer, Cloud - Sustaining Engineering
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Sustaining Engineering to work on Linux-based software-defined infrastructure and applications, covering various layers of the stack. The role involves troubleshooting, fixing issues, and collaborating with upstream communities.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Growth
Company: GitLab
Location: Remote
Posted Nov 20, 2025
The Growth team at GitLab focuses on optimizing the user journey to drive product adoption and engagement. They experiment and implement data-driven improvements across the platform, collaborating with various teams. The role involves designing AB tests, building user onboarding flows, analyzing results, and contributing to frontend and backend development, with a focus on Ruby on Rails and Vue.js.
Sales Account Executive
Company: Influur
Location: Mexico
Posted Nov 20, 2025
Influur is a company that uses creators' data and AI to revolutionize influencer marketing, making it measurable, predictable, and scalable. They are seeking a dealcloser to join their team and help scale the influencer marketing industry by winning new business, growing existing accounts, and building long-term relationships with clients.
Senior Product Manager - Star Trek Fleet Command
Company: Scopely
Location: Remote
Posted Nov 20, 2025
Scopely's Star Trek Fleet Command continues to thrive as a top-grossing game. The Senior Product Manager role involves strategic planning, live operations, and player advocacy. Scopely emphasizes innovation, diversity, and global community engagement.
Tech Lead - Storypilot
Company: Storyteller
Location: Romania
Posted Nov 20, 2025
The job posting describes a full-time contractor role for a fast-growing B2B SaaS platform called Storyteller. The company is building an AI-native multiproduct platform to help partners create and personalize immersive content. The role involves leading a team of engineers, designing production systems, and leveraging AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
VP of Business Development - Healthcare
Company: Red Cell Partners
Location: Remote
Posted Nov 20, 2025
Trase Systems, co-founded in 2023 by Joe Laws and Grant Verstandig, is an AI company that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in bridging the last mile of AI adoption, driving efficiency and cost savings. Trase is a leader in AI Agent innovation and is developing mission-critical agentic applications in industries such as healthcare, oil & gas, and national security. They are seeking a VP of Business Development for Healthcare Providers with 15+ years of experience to lead commercial and operational efforts within hospitals and health systems.
Senior Customer Success Manager
Company: Menlo Security
Location: Korea, Republic of
Posted Nov 20, 2025
Menlo Security is a leading cybersecurity company with a mission to enable secure global communication and collaboration. They are growing rapidly and seeking passionate, ethical, and organized talent. The Senior Customer Success Manager role involves building strong relationships, driving product adoption, and ensuring customer success.
Tech Lead - ClipCrop
Company: Storyteller
Location: Romania
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.
Software Engineer - L3 Support
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical seeks a Software Engineer L3 Support to contribute to open source projects, working remotely with global teams. The role involves troubleshooting, bug fixes, and collaboration with upstream communities, offering flexibility and professional growth opportunities.
Sr. Principal Hardware Engineer
Company: ExtraHop
Location: Remote
Posted Nov 20, 2025
This job description outlines a hardware engineering role requiring technical leadership in NDR design, collaboration with suppliers, expertise in enterprise-scale hardware, and knowledge of specific technologies. It includes qualifications, preferred skills, and a salary range of $190,000-$220,000 plus benefits.