Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Games Reliability Manager
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced Game Reliability Manager to ensure their games meet high standards of quality and technical health. The role involves collaborating with various teams to uphold and advance reliability standards, manage incident response, and drive continuous improvement processes.
Marketing Manager
Company: Skyrocket Studios
Location: Remote
Posted Nov 19, 2025
The job description outlines a senior digital marketing role responsible for developing and executing comprehensive digital marketing strategies across various channels including social media, SEO, paid search, video advertising, email marketing, and influencer marketing. The position requires strong leadership skills to mentor a team, manage client presentations, and stay updated on industry trends and innovations.
Application Security Engineer L4/L5
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Security Platforms Engineering team builds foundational security services and drives key Application Security initiatives. The role is for a Security Software Engineer with an Application Security focus, working remotely in Poland. The ideal candidate should have strong software development experience, deep application security expertise, and the ability to design scalable security solutions.
Support Solutions Engineer - Big Data (L5)
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.
Customer Success - Team Manager
Company: Canonical
Location: Remote
Posted Nov 19, 2025
Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.
Senior Software Engineer
Company: Snapsheet
Location: USA
Posted Nov 19, 2025
Snapsheet is an industry-leading tech company seeking a Senior Software Engineer to join one of two core teams. The company offers a modern, scalable platform for claims processing and is looking for a candidate with 5+ years of full-stack web development experience, proficiency in Ruby on Rails and React, and a commitment to quality and technology.
Billing Invoice Product Manager
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.
Business Acceleration Partner
Company: Odaia Intelligence Inc.
Location: Remote
Posted Nov 19, 2025
ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.
Revenue Operations Senior Analyst
Company: Docplanner
Location: Remote
Posted Nov 19, 2025
Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.
Relationship Manager
Company: Skyrocket Studios
Location: Remote
Posted Nov 19, 2025
The text describes a client relationship management role focused on building strong client relationships, providing strategic consulting, managing accounts, upselling/cross-selling, project management, and delivering presentations. It emphasizes the importance of excellent communication, analytical skills, industry knowledge, and a proactive approach to problem-solving.
Digital Associate
Company: MissionWired
Location: USA
Posted Nov 19, 2025
MissionWired is a digital marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is seeking a full-time Digital Associate to join their team.
Sales Representative (Debt Collections)
Company: TrueML
Location: USA
Posted Nov 19, 2025
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a comprehensive benefits package.