Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Product Marketing Manager
Company: Jane App
Location: USA
Posted Nov 19, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by simplifying their lives. They are seeking a Senior Product Marketing Manager to lead strategic initiatives, own key business segments, and drive measurable business impact. The role offers autonomy, flexibility, and the opportunity to work with a mission-driven team.
Dir I - Data Solutions
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.
Technical Client Success Manager
Company: Atmosera
Location: USA
Posted Nov 19, 2025
Atmosera seeks a Technical Client Success Manager to manage strategic client relationships, drive satisfaction, and deliver solutions. The role offers competitive compensation, benefits, and growth opportunities.
Senior Technical Account Manager
Company: Perforce
Location: Germany
Posted Nov 19, 2025
Perforce is a global company that values collaboration, creativity, and customer success. They are seeking a Senior Technical Account Manager to join their Customer Success team and work with top DevOps engineers. The role involves building relationships, guiding customers to improved efficiency, and advocating for customers and product quality.
Growth Analytics Manager - Credit Cards
Company: Sunbit
Location: USA
Posted Nov 19, 2025
Sunbit is a fintech company that offers a modern, no-fee credit card experience managed through a mobile app. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers at scale. Sunbit is available across a nationwide network of 30,000+ in-person merchant locations and helps teams say yes more often while helping customers move forward with confidence.
Product Owner II - Underwriting Domain
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
This job description outlines a Product Owner II role focused on Agile team collaboration, AI-driven innovation in underwriting risk assessment, and cross-functional stakeholder alignment. The position emphasizes strategic product ownership, technical expertise in data science, and driving digital transformation through AI and analytics to enhance underwriting outcomes and operational efficiency.
AWS Solutions Architect - AI/ML
Company: Cloudelligent
Location: India
Posted Nov 19, 2025
The job posting is for an AWS Solutions Architect AIML position at Cloudelligent, a cloud-native consultancy and AWS Advanced Consulting Partner. The role involves designing and implementing scalable cloud solutions, focusing on cloud modernization, data engineering, and AIML integration. The ideal candidate should have 8+ years of experience on AWS, expertise in cloud-native patterns, and knowledge of AWS services like SageMaker, Bedrock, Redshift, Glue, Kinesis, Athena, and OpenAI.
FedRAMP Subject Matter Expert
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.
Senior Software Engineer - Data
Company: Count
Location: Remote
Posted Nov 19, 2025
Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.
Director - Product Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.
Technical Account Manager
Company: Megaport
Location: Remote
Posted Nov 19, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.
Claims Examiner - Workers Compensation
Company: Sedgwick
Location: USA
Posted Nov 19, 2025
Sedgwick is a global company that offers meaningful work, a caring culture, and opportunities for career growth. They are recognized as one of America's greatest workplaces and provide a comprehensive benefits package. The company is looking for driven individuals to join their team and help adjudicate complex claims while enjoying flexibility and autonomy in their work.