Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sr Manager-Software Engineering-EDI
Company: American Specialty Health Incorporated
Location: Remote
Posted Nov 19, 2025
This job posting seeks a Sr Manager Software EngineeringEDI for American Specialty Health's IT department, emphasizing remote work requirements, technical qualifications, and project management responsibilities. The role involves leading software development initiatives, ensuring compliance with healthcare standards, and managing team performance in a hybrid work environment.
Commercial Solutions Engineer
Company: Grafana Labs
Location: UK
Posted Nov 19, 2025
The Solutions Engineering team at Grafana Labs is a customer-facing product expert team that enables the company's worldwide growth by educating potential and existing customers. They work closely with the Sales team to help qualify and close opportunities, and serve as a primary communication route between customers and the Product Management and Engineering teams. The role requires strong technical presales experience, excellent communication skills, and a desire to grow technically.
Big Data Manager - Professional Services
Company: Databricks
Location: Remote
Posted Nov 19, 2025
The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.
Sales Development Representative
Company: Dscout
Location: Remote
Posted Nov 19, 2025
Dscout is a flexible experience research platform that helps leading brands like Sonos, Spotify, Duolingo, and Best Buy capture in-context insights from high-quality participants. They are expanding their team and seeking a Sales Development Representative to work with innovative companies, build sales funnels, and advance qualified leads through the sales pipeline. Dscout offers a competitive compensation package, benefits, education stipend, and remote work stipend.
Security Analyst
Company: Cloudbeds
Location: Latin America,North America
Posted Nov 19, 2025
The job description highlights the role of a Security Analyst at Cloudbeds, focusing on delivering secure product experiences, collaborating cross-functionally, and driving security initiatives. The Security team values open communication, trust, and work-life balance. The position requires incident response, application security, compliance management, and technical expertise in security tools and cloud infrastructure.
KCS (Knowledge-Centered Service) Enablement Consultant
Company: MariaDB plc
Location: Canada
Posted Nov 19, 2025
MariaDB is a widely used open-source database that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a KCS Enablement Specialist to champion knowledge sharing and technical enablement across its support organization, with a focus on improving issue resolution, customer experience, and user community empowerment.
Senior AI Engineer
Company: Podium
Location: Remote
Posted Nov 19, 2025
This job posting seeks a Senior AI Engineer to develop and scale an AI Agent platform for customer interactions. It outlines responsibilities, required experience, and benefits including healthcare, vacation time, and professional development opportunities.
Senior Software Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 19, 2025
Reddit is expanding its ads organization with opportunities across multiple teams, emphasizing innovation, growth, and inclusive culture. The role involves developing ad formats, enhancing user experiences, and collaborating with cross-functional teams. Benefits include comprehensive healthcare, flexible work arrangements, and equity opportunities.
Senior Mobile/Full Stack Engineer - React Native
Company: Zepz
Location: USA
Posted Nov 19, 2025
Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.
Senior Product Marketing Manager
Company: Menlo Security
Location: USA
Posted Nov 19, 2025
Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company offers a competitive compensation package and values collaboration, inclusivity, and creativity.
Senior Software Engineer - Trust Safety
Company: Airbnb
Location: USA
Posted Nov 19, 2025
The role of a Senior Software Engineer on the Safety Foundation team at Airbnb involves collaborating with various teams to detect and stop potential risky bookings or identify risk users. The position requires expertise in building large-scale systems, experience with Scala, Java, JavaScript, or Python, and the ability to work collaboratively in cross-functional teams. The company is committed to inclusion and belonging, and the role may include occasional work at an Airbnb office or attendance at offsites.
Lead Product Marketing Manager - Margin Trading
Company: Kraken
Location: Remote
Posted Nov 19, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer advanced trading products and prioritize security, education, and client support. The company values diversity, inclusion, and equal opportunity.