Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Claims Representative
Company: Sedgwick
Location: USA
Posted Nov 18, 2025
Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.
Sales Manager - Performance
Company: Kayzen
Location: Remote
Posted Nov 18, 2025
Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.
Senior Product Manager
Company: MariaDB plc
Location: Ireland
Posted Nov 18, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and technology partners to create a compelling product vision and roadmap.
Product Manager
Company: LI.FI
Location: North America,Latin America,EMEA,APAC
Posted Nov 18, 2025
The job posting is for a Product Manager to lead the development and go-to-market strategy for the company's B2B2C product suite and widget. The role involves defining product requirements, building roadmaps, driving MVPs to market, conducting user research, collaborating with engineers and partners, and contributing strategically to the company's growth. The ideal candidate has 5+ years of product management experience, preferably in B2B2C or fintech/crypto, a proven track record of bringing technical products to market, and strong user research and go-to-market skills. The company culture emphasizes embracing differences, owning tasks end-to-end, failing forward, and having fun together. Benefits include annual team offsites, PTO, flexible remote days and hours, equity participation, personal development budget, and remote budget.
Senior Product Manager
Company: MariaDB plc
Location: UK
Posted Nov 18, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves contributing to product direction, managing roadmaps, collaborating with engineering and the open-source community, and aligning cross-functional teams.
Commercial Counsel Team Lead
Company: G-P
Location: USA
Posted Nov 18, 2025
Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.
Enterprise Sales Leader - Healthcare & Life Sciences
Company: OpenAI
Location: USA
Posted Nov 18, 2025
OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.
Associate Account Executive
Company: FireMon
Location: Mexico
Posted Nov 18, 2025
FireMon is warning about a phishing attempt impersonating their HR department. They are hiring an Account Associate to help with customer acquisition and revenue growth. The role involves working with partners, marketing, and channel teams. FireMon provides network security solutions for hybrid environments.
Chief Software Architect
Company: Masabi
Location: Remote
Posted Nov 18, 2025
Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.
Customer Success and Implementation Manager
Company: TrustArc
Location: Remote
Posted Nov 18, 2025
This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.
Principal Software Architect
Company: Wiser Solutions
Location: UK
Posted Nov 18, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The Principal Software Architect role involves shaping architecture, driving technical transformation, and ensuring scalable cloud-native solutions. The company values architectural leadership, cloud expertise, cross-functional collaboration, and hands-on technical delivery.
Professional Services Engineer
Company: Tines
Location: USA
Posted Nov 18, 2025
The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.