Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Customer Success Manager
Company: Qualio
Location: Ireland
Posted Nov 18, 2025
Qualio is a quality management platform for life science teams, trusted by hundreds of international customers. The company is remote and globally distributed. The job opportunity involves working with customers to understand their goals, align on business objectives, and implement account plans to grow and secure the portfolio. The role requires maintaining a revenue base, building strong relationships, driving upgrade revenue, collaborating with teams, and having relevant skills and experience in customer success, B2B SaaS, and life sciences industries.
Customer Care Process Excellence Manager
Company: InPost
Location: Poland
Posted Nov 18, 2025
InPost Group is an innovative European out-of-home deliveries company with a network of intelligent lockers and expanding service portfolio. They are seeking a Customer Care Excellence Manager to lead strategic and operational initiatives to drive process improvement and innovation across the group's customer care function.
Sr. Customer Billing & Real Specialist
Company: Fortive
Location: USA
Posted Nov 18, 2025
The text describes billing operations responsibilities including invoice generation, cross-functional collaboration, and system maintenance. It outlines job requirements such as education, experience, and technical skills needed for a SaaS billing role.
Director - Implementation
Company: ImageTrend
Location: USA
Posted Nov 18, 2025
ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.
Director - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 18, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek a Director of Strategic Planning to act as the voice of the customer, collaborate with teams, and develop data-driven strategies.
Marketing Manager - Customer Advocacy
Company: Hightouch
Location: USA
Posted Nov 18, 2025
The job posting is for a Customer Advocate role in the Product Marketing team. The role involves building and managing a customer reference program, developing case studies, optimizing review platform presence, and collaborating with various teams. The ideal candidate should have 3-5 years of experience in customer marketing, advocacy, or success roles, strong project management skills, excellent communication skills, and experience with review platforms and CRM systems.
Sales Manager - SMB
Company: HubSpot
Location: Australia
Posted Nov 18, 2025
HubSpot's job posting emphasizes growth, mission-driven culture, and competitive benefits for Sales Managers, highlighting empowerment and collaboration.
Consultant - SmartRecruiters Implementation
Company: Cielo
Location: Romania
Posted Nov 18, 2025
Cielo offers a remote consulting role with SmartRecruiters implementation, emphasizing career growth and collaboration. Requirements include 2+ years of experience and fluency in English/French. The position highlights opportunities to work with industry experts and contribute to innovative talent solutions.
Virtual Assistant (with Social Media & CSR Background)
Company: Bamboo Works
Location: Philippines
Posted Nov 18, 2025
The job posting is for a part-time virtual assistant role supporting a growing electrical services business in Australia. The role involves handling customer calls, managing CRM and scheduling, social media posting, and other administrative tasks. The ideal candidate should have excellent communication skills, experience in customer service and social media, and be comfortable using various software platforms.
Customer Experience - Program Manager
Company: iRhythm
Location: USA
Posted Nov 18, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to provide clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.
Junior Account Manager
Company: WeLearn
Location: South Africa
Posted Nov 18, 2025
WeLearn is a rapidly growing startup founded by former Google and Facebook strategists and project managers. They partner with content creators and influencers to support their businesses. The company is looking for talented and driven individuals to join their team and help onboard and manage creators and influencers towards performance goals. The founders value a positive, proactive, and entrepreneurial attitude, and are seeking individuals with strong interpersonal skills and a willingness to learn.
Staff Backend Engineer, PHP + Go
Company: Hostaway
Location: Europe
Posted Nov 18, 2025
Hostaway is seeking a highly motivated Staff Backend Engineer to join the Core team responsible for integrations with key partners. The role requires 6+ years of SaaS software development experience, expertise in backend languages, and strong understanding of relational databases. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.