Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Staff Engineer
Company: NABIS
Location: USA
Posted Nov 18, 2025
Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry and are seeking a Staff Engineer to drive the success of their V2 Platform. Nabis offers a fully remote, high-impact role with competitive compensation and a diverse, inclusive work environment.
Staff AI Engineer
Company: Apollo.io
Location: USA
Posted Nov 18, 2025
Apollo.io is a leading go-to-market solution for revenue teams, trusted by over 500,000 companies globally. Founded in 2015, the company has raised approximately $250 million and is valued at $16 billion. Apollo.io provides an end-to-end platform for sales and marketing teams to source prospects, execute personalized email campaigns, automate booking flows, and manage deals. The company is AI-native and focuses on building advanced AI systems powered by Large Language Models (LLMs) and intelligent agents to improve user productivity.
Head of Design
Company: User Interviews
Location: USA
Posted Nov 18, 2025
User Interviews is a company that connects businesses with diverse audiences for user research. They prioritize talking to customers, understanding their behavior, and building products that customers love. The company values high agency, bias to action, and thoughtful risk-taking. They are building a product loved by designers and researchers at world-class companies, with a focus on AI and remote work culture.
Staff Product Manager
Company: Dropbox
Location: USA
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by working closely with AI/ML and data teams. It involves data-driven experimentation, deep customer empathy, and shaping user discovery and retrieval experiences using modern AI techniques.
Customer Support Engineer
Company: Vercel
Location: USA
Posted Nov 18, 2025
The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.
Account Executive
Company: Rain Technologies Inc.
Location: Remote
Posted Nov 17, 2025
Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.
Systems Administrator (Zendesk)
Company: Vonage
Location: Poland
Posted Nov 18, 2025
The Systems Administrator role at Vonage API is crucial for administering and optimizing core platforms that power the Customer Success organization. The role involves managing CRM systems, AI-driven tools, data management, integrations, and process improvements to ensure seamless customer experiences and insights at scale.
Assistant General Counsel
Company: Branch
Location: USA
Posted Nov 18, 2025
Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible free financial services and accelerating payments for companies. They value diversity, innovation, and collaboration, and are looking for an Assistant General Counsel with deep knowledge of financial regulations to join their legal team.
Staff Product Manager
Company: Dropbox
Location: Canada
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by leveraging AI techniques. The ideal candidate will have 8+ years of product management experience, success in improving search ranking systems, and familiarity with modern AI systems.
Sr. Media Analyst
Company: Nutrafol
Location: USA
Posted Nov 18, 2025
The job posting is for a Senior Media Analyst role at Nutrafol, a company seeking a candidate to lead media analysis, reporting, and strategic insights to guide media investment decisions. The role involves bridging data and strategy, transforming complex media results into clear frameworks, and partnering with Performance Marketing and Data & Analytics teams to ensure media investments deliver measurable business outcomes. The ideal candidate should have 7+ years of relevant experience, expertise in building dashboards and reports, and strong analytical and communication skills.
Senior Financial Analyst - Clinical Trials
Company: Vitalief
Location: Remote
Posted Nov 17, 2025
Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.
Staff Data Scientist
Company: Webflow
Location: USA
Posted Nov 18, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development, content management systems, AI-driven personalization, hosting, and analytics. They are hiring a Staff Data Scientist to help inform the future of Webflow with data by building a deep understanding of how customers create for the web with their product.