Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Systems Analyst - CS Workforce Management
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Systems Analyst CS Workforce Management role supports and optimizes the global WFM platform, collaborating with cross-functional teams to ensure stability, accuracy, and continuous improvement. The role involves administering, maintaining, and optimizing the WFM platform, integrating third-party tools, validating data, and providing technical support. The successful candidate will have a strong understanding of WFM platform data structures, integrations, and reporting, along with excellent analytical, troubleshooting, and communication skills.
Software Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on content creation, production, and distribution, leveraging technology and innovation to deliver a wide variety of genres and languages to its global audience. Netflix's engineering teams work on scalable, high-performance systems to support content creation, member experiences, and business operations.
Sales & Partnership Development Associate
Company: Integrated Hire
Location: Anywhere in the world
Posted Nov 17, 2025
Integrated Hire is a company that helps US businesses grow by building high-performing remote teams. They are looking for referral partners to earn commission by introducing business owners to their services. The role is commission-only, flexible, and offers unlimited earning potential.
Principal Product Manager - Games, Social Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is focused on continuously improving its products and delivering new experiences to delight and entertain its growing membership. The Principal Product Manager for Games Social Platform is a senior cross-functional leader responsible for developing and executing the roadmap for bringing members together to play games via social experiences.
Senior Customer Success Business Partner
Company: Anaplan
Location: Remote
Posted Nov 17, 2025
This job description outlines the responsibilities of a Senior Customer Success Business Partner, including managing customer portfolios, acting as a trusted advisor, leading quarterly reviews, and driving adoption. It also lists qualifications like experience in customer success, technical skills, and language proficiency, along with preferred skills such as management consulting expertise and familiarity with Anaplan.
Graphic & Motion Designer
Company: ViaBill
Location: Remote
Posted Nov 17, 2025
The role is for a Graphic and Motion Designer to join ViaBill's Copenhagen team. The designer will create visuals and motion assets for digital product and marketing channels. The ideal candidate has 2-4 years of experience, a strong portfolio, proficiency in Adobe tools, and comfort with Figma. The role involves collaborating with product designers and developers, creating illustrations, icons, infographics, and branded merchandise, designing visuals for social media and campaigns, producing animations, supporting presentations, and animating brand assets. The company offers a creative role in a fast-growing fintech, high visibility, a fun work atmosphere, competitive compensation, and a diverse international team.
Data Scientist (L5) - Customer Service
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.
Distributed Systems Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Business Products Engineering team builds products and services to optimize content creation, from planning to distribution. They are seeking talented distributed systems engineers to help scale their efforts globally and work on projects like Squid Game, Stranger Things, and The Queen's Gambit.
Senior Software Engineer (L5) - Open Connect Edge Accelerator
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix describes its global entertainment services and Open Connect CDN infrastructure, outlines a senior software engineer role with technical requirements, and details compensation and benefits. The text emphasizes company culture, diversity, and job opportunities.
Software Engineer L4 - iOS, Shared Client Foundations
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Shared Client Foundations team builds UI architecture and frameworks for iOS, Android, TV, and Web platforms. They focus on creating cross-platform data access architecture, server-driven UI architecture, and frameworks for feature configuration-based UI development. The team values self-motivated engineers with a passion for building solutions rooted in business and customer needs.
Senior Customer Success Business Partner
Company: Anaplan
Location: Remote
Posted Nov 17, 2025
The role of a Senior Customer Success Business Partner involves driving customer adoption, expansion, and retention of Anaplan solutions. The position requires collaborating with partners and professional services, providing technical support, delivering training, managing implementation services, and handling issues to ensure strong customer satisfaction. The ideal candidate should have experience in customer success, presales, or management consulting, with a background in Enterprise Performance Management, Enterprise Planning, or Analytics. Excellent communication and presentation skills are essential, along with the ability to translate technical concepts into business value for customers.
Customer Success
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.