Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Security Software Engineer (L5) - Workforce Security
Company: Netflix
Location: USA
Posted Nov 17, 2025
This text describes Netflix's workforce security team, a role for a Security Software Engineer, required skills, compensation structure, benefits, and company culture. It emphasizes security controls, collaboration, and inclusive practices.
Engineering Manager - Asset Personalization Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company personalizes assets like artwork, trailers, and metadata to enhance the member experience and content discovery. They are seeking an experienced Engineering Manager to lead the Asset Personalization Experience team, focusing on delivering tailored entertainment experiences to millions of global members.
Sr. Performance Marketing Specialist
Company: Lingraphica
Location: Remote
Posted Nov 16, 2025
Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.
Key Client Consulting Partner Energy and Utilities
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.
Technical Account Manager - Global Partner Programs
Company: Blackbaud
Location: Remote
Posted Nov 16, 2025
The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.
Jr. Customer Support Engineer
Company: PolicyFly
Location: USA
Posted Nov 17, 2025
PolicyFly is modernizing specialty insurance with automation and intuitive design. The job offers hands-on technical experience in customer-facing configurations, scripting, and system improvements, with growth opportunities into leadership roles and expertise in insurance workflows.
Motor Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 17, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. The company values highly motivated, growth-oriented individuals with experience in motor claims, fraud, and credit hire negotiations. They offer a competitive benefits package and a flexible work environment.
Software Engineer II
Company: SpryPoint
Location: Canada
Posted Nov 17, 2025
SpryPoint, a fast-growing tech company, is revolutionizing utilities with innovative solutions. They offer competitive roles and benefits, emphasizing growth and collaboration.
Lead Product Manager
Company: Green Dot Corporation
Location: USA
Posted Nov 17, 2025
Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The Lead Product Manager role involves designing and driving end-to-end product planning and execution for partner products and services, with a focus on migrating a partner platform from on-prem to cloud.
UI Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is constantly innovating to entertain the world and improve content production and member experiences. Engineering teams work on scaling and innovating content production, building products and services to optimize and automate the content creation process, and supporting enterprise needs. The company values diversity, inclusion, and high standards of conduct and performance.
Sr. Consultant Change Management
Company: phData
Location: USA
Posted Nov 17, 2025
The role of a Senior Change Management Consultant in the Advisory Practice involves partnering with clients to drive successful adoption of data-driven and AI-enabled solutions. The consultant will develop and execute change management strategies, work closely with clients to design communication and training programs, and manage organizational resistance to ensure sustainable change. The ideal candidate should have 4+ years of experience in change management, strong technical understanding, and excellent communication skills.
Associate Sales Consultant
Company: Finalsite
Location: USA
Posted Nov 17, 2025
Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. The Associate Sales Consultant role involves securing new sales, cross-selling, and upselling to existing clients, with a focus on the K12, charter, and independent schools market.